Guest Services Manager - Casino jobs in Mobile, AL

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Guest Services Coordinator
  • Sun Communities, Inc.
  • Orange, AL FULL_TIME
  • Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!

    OVERVIEW

    Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.

    JOB DUTIES

    • Greet and establish rapport with guests, current and prospective residents. Field resort comments, suggestions, and complaints to the Resort Manager.
    • Check guests in and out for their reservations.
    • Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
    • Collect and post security deposits, rent, or funds for other services in Yardi.
    • Make collection calls for site rental payments as directed; submit bad debt files to collections.
    • Process resident move-ins and move-outs.
    • Complete and maintain resort records, reports, and files.
    • Review and code invoices and statements for manager approval.
    • Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications with manager's discretion.
    • Coordinate with Underwriting team to obtain approvals on prospective resident applications; track all approvals and denials.
    • Maintain petty cash fund.
    • Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
    • Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
    • Assist with planning and coordinating guest and resident relation events and activities within the resort.
    • Assist with the preparation of marketing materials.
    • Other duties as assigned.

    REQUIREMENTS

    • High School Diploma or GED
    • Minimum of 2 years administrative experience
    • Strong customer service skills
    • Excellent telephone skills
    • Good problem-solving skills
    • Professional appearance
    • Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
    • Previous experience using Yardi and/or RMS software, a plus
    • RV resort office or hotel front desk experience, a plus

    REWARDING BENEFITS

    At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

    • Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
    • Comprehensive Dental Plan
    • Vision Plan
    • Voluntary Health and Dependent Care Reimbursement Accounts
    • Life and Accidental Death and Dismemberment Insurance
    • Short and Long-Term Disability Coverage
    • 401(k) Plan with Sun matching contribution
    • Get paid daily with DailyPay
    • Paid Parental Leave
    • Employee Assistance Program
    • Identity Theft Insurance
    • Legal Assistance Plan
    • Pet Insurance
    • Tuition Reimbursement program providing financial support to team members who further their formal education
    • Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
    • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
    • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
  • Just Posted

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Guest Services/Night Auditor
  • The Lodge at Gulf State Park
  • Gulf Shores, AL FULL_TIME
  • Position: Night AuditorReports To: Guest Service Manager, Rooms DirectorCOMPANY OVERVIEW:Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The c...
  • Just Posted

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Guest Services Represenative
  • Fusion Hospitality
  • Mobile, AL FULL_TIME
  • The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance wi...
  • 7 Days Ago

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Seasonal Guest Services Associate
  • Alabama Gulf Coast Zoo
  • Gulf Shores, AL TEMPORARY,FULL_TIME,PART_TIME
  • Job Title: Temporary Guest Services Associate Position: This is a temporary guest services position that will last through our busy season- typically ending around Labor Day. The primary responsibilit...
  • 9 Days Ago

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Guest Services Supervisor
  • PCH Hotels & Resorts Inc.
  • Point, AL FULL_TIME
  • People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a g...
  • 13 Days Ago

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Guest Services Supervisor
  • Grand Hotel Golf Resort & Spa
  • Point, AL FULL_TIME
  • People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a g...
  • 13 Days Ago

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0 Guest Services Manager - Casino jobs found in Mobile, AL area

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Sous Chef| Mobile Convention Center
  • Oak View Group
  • Mobile, AL
  • Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services f...
  • 4/24/2024 12:00:00 AM

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Receptionist
  • Eric K. Roberts Attorney At Law LLC
  • Mobile, AL
  • Job Description Job Description Key duties and responsibilities (From Indeed's Job Description for a Receptionist) Answe...
  • 4/22/2024 12:00:00 AM

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Food & Beverage Sales Associate
  • Dufry Ltd
  • Mobile, AL
  • WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow?With? Us! Hudson is North America's leading travel retail...
  • 4/22/2024 12:00:00 AM

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Cracker Barrel - Restaurant Server - Urgently Hiring
  • Cracker Barrel
  • Mobile, AL
  • Cracker Barrel - Dauphin St is looking for hardworking and passionate individuals to join our restaurant as a full time ...
  • 4/22/2024 12:00:00 AM

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Cracker Barrel - Hostess (Host) - Urgently Hiring
  • Cracker Barrel
  • Mobile, AL
  • As the Host/Hostess, you are the first impression at Cracker Barrel - Dauphin St and set the tone for guests' experience...
  • 4/21/2024 12:00:00 AM

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General Manager | Mobile Convention Center
  • Oak View Group
  • Mobile, AL
  • Overview: The General Manager is responsible for the efficient, professional and profitable operation of the food servic...
  • 4/21/2024 12:00:00 AM

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Houseperson
  • PCH Hotels and Resorts
  • Mobile, AL
  • As a member of our hospitality team, the primary responsibility of a Houseperson is to support the housekeeping team and...
  • 4/21/2024 12:00:00 AM

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Restaurant Manager
  • BJ's Restaurants
  • Mobile, AL
  • Overview: Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restauran...
  • 12/11/2023 12:00:00 AM

Mobile (/moʊˈbiːl/ moh-BEEL; French pronunciation: ​[mɔ.bil]) is the county seat of Mobile County, Alabama, United States. The population within the city limits was 195,111 as of the 2010 United States Census, making it the third most populous city in Alabama, the most populous in Mobile County, and the largest municipality on the Gulf Coast between New Orleans, Louisiana, and St. Petersburg, Florida. Alabama's only saltwater port, Mobile is located on the Mobile River at the head of the Mobile Bay and the north-central Gulf Coast. The Port of Mobile has always played a key role in the economi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$41,923 to $64,082
Mobile, Alabama area prices
were up 1.3% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019