Guest Services Manager - Casino jobs in Orlando, FL

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Recreation General Manager- Apopka
  • Guest Services, Inc.
  • Apopka, FL FULL_TIME
  • Recreation General Manager- $62,000 /year


    Apopka, located within Orange County, is now hiring a Recreation General Manager! We are looking for strong and passionate candidates with a Recreation background. If you are looking to lead and motivate a strong team I suggest you apply!

    Pay: $62,000 - $68,000/year.


    This is a full time, salaried, year-round position that includes benefits such as medical, dental, vision, 401k matching, bonus and more!

    JOB SUMMARY

    The Recreation General Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The Recreation General Manager motivates, instills accountability, and achieves results to drive success in the position. The Recreation General Manager is responsible for all aspects of unit operations and management, including dock maintenance, boat slips, equipment, rentals, and property to facilitate the fulfillment of financial goals and company initiatives.

    ESSENTIAL FUNCTIONS

    • Plan and develop daily operations. Forecast and analyze sales, labor, and profit; and, ensure compliance with established budget. Schedule, supervise, and participate in the operational duties specific to the unit.
    • Recruit, supervise, train, schedule, discipline, review, and direct the unit’s management and staff.
    • Maintain accounting records, daily reporting requirement, and cash control. Manage P&L statement.
    • Respond to customer inquiries and resolve customer complaints.
    • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
    • Represent the company in a professional and positive manner at all times. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
    • Ensure maintenance of all facilities including docks and grounds-keeping of surrounding areas.
    • Create and implement preventive maintenance programs for infrastructure/equipment and comprehensive risk management program, managing boats/vessel scheduling, slip leasing and collections.
    • Maintain awareness of safety issues, and report them immediately to your manager.

    SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

    • Bachelor’s Degree preferred.
    • 3-5 years of experience management experience. Boating and/or marine related experience.
    • Ability to swim.
    • CPR/First Aid Certification.
    • Ability to organize and produce diverse marina programs.
    • Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
    • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. Ability to maintain confidentiality.
    • Excellent interpersonal, administrative, telephone and other communications skills.

    PHYSICAL AND MENTAL REQUIREMENTS


    • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise moves in a constantly changing environment.
    • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
    • Ability to stand for the entire work day and to climb steps regularly.
    • Withstanding temperature extremes and inclement outdoor weather.
    • Reading and writing work-related documents in English.
    • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
    • Constantly communicates and receives verbal communication with other employees in fast-paced environment.
    • Physical presence at the job site is essential to perform job duties.

    EQUIPMENT USED


    • Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
    • Marina and dock maintenance equipment.

    Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

  • 12 Days Ago

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Assistant Operations Manager - Encantada
  • Guest Services, Inc.
  • Kissimmee, FL FULL_TIME
  • Assistant Operations Manager - $50,000 /year Encantada, managed by Guest Services, is now hiring an Assistant Operations Manager to assist management with hotel operations. Candidates must obtain a cu...
  • 15 Days Ago

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Recreation General Manager- Wekiwa Springs State Park
  • Guest Services, Inc.
  • Apopka, FL FULL_TIME
  • Recreation General Manager- $62,000 /year Wekiwa Springs State Park, located within Orange County, is now hiring a Recreation General Manager! We are looking for strong and passionate candidates with ...
  • 7 Days Ago

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Resort Guest Services Manager
  • Career Site Brand
  • Kissimmee, FL FULL_TIME
  • Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who...
  • 18 Days Ago

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Guest Services Manager
  • Vista Host Inc
  • Orlando, FL FULL_TIME
  • POSITION TITLE: Guest Service ManagerREPORTS TO: Assistant General Manager / General ManagerPOSITION SUMMARY:The Guest Service Manager is a multi-dimensional role that requires performing multiple job...
  • Just Posted

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Venues Guest Services Manager
  • City of Orlando
  • Orlando, FL FULL_TIME
  • Who We AreOrlando Venues has been the proud home to Central Florida’s best in sports and entertainment since its inception in 1989. The dynamic City of Orlando department operates five distinct venues...
  • Just Posted

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0 Guest Services Manager - Casino jobs found in Orlando, FL area

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Banquet Server - Full-Time
  • Omni Hotels & Resorts
  • Davenport, FL
  • Location: Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of champion...
  • 3/27/2024 12:00:00 AM

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Guest Services Rep Part Time-104020
  • ESA Management, LLC
  • Orlando, FL
  • Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to ...
  • 3/27/2024 12:00:00 AM

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MOD / Front Office Supervisor
  • Holiday Inn Orlando International Airport
  • Orlando, FL
  • Come join our dynamic team at the beautiful Holiday Inn & Suites Orlando Airport Hotel (5750 T. G. Lee Blvd)! -Great sta...
  • 3/26/2024 12:00:00 AM

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Part-Time Bartender
  • Tru by Hilton Orlando Convention Center
  • Orlando, FL
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/25/2024 12:00:00 AM

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Cook III
  • Doubletree Orlando
  • Orlando, FL
  • Job Summary: Informacin disponible en espaol a continuacin. The Cook III is responsible for supervising the preparation ...
  • 3/25/2024 12:00:00 AM

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Front Desk Agent
  • Knights Inn Maingate
  • Kissimmee, FL
  • Job Description Job Description Looking for a Hotel Front Desk Agent to serve as out guests' first point of contact and ...
  • 3/25/2024 12:00:00 AM

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Greenway Dodge - Title Clerk
  • GREENWAY AUTOMOTIVE
  • Orlando, FL
  • Job Details Job Location Greenway Chrysler Jeep Dodge - Orlando, FL Greenway Automotive is seeking a highly motivated Ta...
  • 3/24/2024 12:00:00 AM

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Sales Gallery Coordinator
  • Hilton Grand Vacations
  • Orlando, FL
  • Job Description As a Sales Gallery Coordinator, you will be responsible for driving company success through performing t...
  • 3/11/2024 12:00:00 AM

Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures released in July 2017. These figures make it the 23rd-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of 2015, Orlando had an estimated city-proper population of 280,257, making it the 73rd-largest city in the United State...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$43,239 to $66,094
Orlando, Florida area prices
were up 1.5% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019