Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Under the direction of the Manager of Volunteer Services, the Guest Services Receptionist is primarily responsible for greeting and directing guests to their destinations. Sets the tone for outstanding customer service, assesses all internal and external guest needs and independently addresses questions and concerns by providing direction, support and information.
The Guest Services Receptionist also is responsible for answering phones, transporting & escorting guests as well as delivering flowers and belongings.
The Guest Services Receptionist will be an expert in the Visitor Pass System and be responsible for the aesthetic upkeep of the main lobby. He/She will perform other duties and projects as assigned.
The Guest Services Receptionist is critical to our patient-centered environment. As one of the first touch points guests encounter, it is imperative to exhibit outstanding customer service skills and to display caring, kindness and respect in all interactions. Providing information, transportation and guidance with respect and compassion demonstrates our values and always putting guests first.
Job Identification: 2239
Job Category: 020 - Clerical
Posting Date: 2024-04-01T18:50:21 00:00
Job Schedule: Full time
Locations: 1 Hospital Plaza Stamford CT 06904 US
Regular or Temporary: NA
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0 Guest Services Manager - Casino jobs found in Stamford, CT area