Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Assistant Human Resources Manager/Safety Coordinator
JOB SUMMARY
Provide administrative support and assistance to Human Resources Manager and employees. Handle incoming calls, advertise open positions, maintain employment records, communicate with applicants and payroll. Coordinate safety function through safety meetings, safety checks, and record keeping. Data-entry intensive.
ESSENTIAL FUNCTIONS
Maintain spreadsheets to coordinate communication between HR and payroll.
Perform many tasks using computer software (MS Office, HRIS, web-based services)
Prepare and maintain employee files and related information such as hiring forms, I-9’s, W-4’s, and background checks
Communicate in multiple formats with employees and candidates regarding all aspects of hiring and employment
Prepare, present (or ensure completion of) and track safety trainings such as monthly safety meetings, BBP, driver, hazard communication, and sharps training
Ensure safety checks such as fire extinguishers and sprinklers are completed and tracked on a timely basis
Assist in worker’s compensation follow-up, including documentation and investigation
Performs such other related duties as directed or required
Ensure/provide monthly training and managing staff compliance on required training
Schedule annual inspections and audits
Act as company representative for Safety Guidance
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma/G.E.D. required; Management, Hospitality, or related college degree strongly preferred
At least 6 months experience in an administrative position required
Must be service and safety oriented.Must possess a sense of awareness, timelines, urgency, common sense, and have a very strong attention to detail
Ability to communicate clearly and concisely, both orally and in writing
Ability to handle confidential and sensitive information
Ability to problem solve; experience in complex, fast-paced environments
Strong knowledge of Office software, especially Word and Excel; ability to quickly learn web-based HR systems
Requires OSHA Certificate – Safety Expert
Physical and Mental Requirements
Move about to accomplish tasks, particularly frequent movements from place to place within the unit.Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move
Lift, carry, and push up to 5 lbs. regularly and up to 30 lbs. occasionally
Ability to sit at a desk for extended periods
Read and write work-related documents in English
Speech recognition and clarity, including the ability to understand the speech of applicants and co-workers and the ability to speak clearly in order to be understood by same in English
Constantly communicate and receive written and verbal communication with other employees in fast-paced environment
Physical presence at the job site is essential to perform job duties
Equipment Used
Typical office equipment (computer, phone system, fax, copier, scanner, among others)
Required Personal Protective Equipment (PPE) used: goggles and gloves, would be demonstrating use of other PPE for training purposes but not used on a regular basis.
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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