Make an impact by providing guest services from residential interactions to driving and housekeeping. If you have strong customer service skills and an interest in supporting people suffering from mental health, eating disorders and addiction in a residential care facility and enjoy helping people, doing a variety of tasks, adding value, and making a difference, then consider the role of a Guest Service Specialist at The Meadowglade in Moorpark, CA.
We are hiring for the following shifts: Starting at 4pm to 12am - AND / OR - overnight shifts.
Starting pay is between $18 to $20 per hour, depending upon the experience you bring
Responsibilities:
You will contribute to our mission of helping clients achieve an independent work-life balance through therapy benefiting mind, body, and spirit, meet amazing people from all over and support their recovery success. Some of the responsibilities include:
- Participating in shift briefing with other staff to review any pertinent tenant information, upcoming appointments, and duties that need to be completed.
- Ensuring the home is always neat and tidy.
- Housekeeping duties include tidying up, dishes washed several times throughout the day, light laundry, empty trash cans, floors swept, organizing closets, wiping countertops, etc.
- Facilitating activities such as game nights, movie nights, art activities and nature walks.
- Transporting tenants to appointments, outings, and/or shopping trips as necessary.
- Remaining in the center of the home so that tenants know where to find Guest Service Specialists should they need assistance.
- Facilitating breakfast by putting out the breakfast foods (muffins, cereal, fruit etc.) for the tenants to enjoy.
- Providing a high level of customer service for tenants, assisting them with tasks when necessary.
- Communicate any facility needs or general issues to the Guest Service Specialist Supervisor.
- Complete other duties as assigned by the Guest Service Specialist Supervisor.
Qualifications:
To be a good fit for the Guest Service Specialist position, you will have:
- Minimum of 1 years of experience in either customer service, hospitality, or a related position
- First aid and CPR certifications
- A valid California Driver's License (CDL), good driving record, and current car insurance are required, along with reliable transportation, as this location is not near public transportation.
- Must be comfortable driving an 11-passenger van for outings, clinic pick-up/drop-off, doctor's appointments, etc.
- A genuine interest in working with the populations we serve.
- Strong verbal, written and active listening communication skills.
- Must be able to lift and carry objects (up to 25 lbs.), such as dishes, laundry, and supplies, climb stairs and stand or sit for long periods.
Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
The Meadowglade, LLC is a rehabilitation center specializing in mental health and eating disorders and fosters an environment of restorative healing. Our individualized approach to therapy ranges from evidence-based treatment methods like EMDR psychotherapy to creative music and art therapies. The Meadowglade is part of Centered Health, which operates a diverse network of behavioral health treatment centers ensuring that clients receive individualized comprehensive care in the most appropriate setting. Our goal is to value the skills each person brings to the team and provide an environment that embraces diversity and rewards imagination and service delivery.