Guest Services Manager - Casino jobs in Vincennes, IN

Description

Position: Guest Services Staff 

Description & Requirements 

Description 

Job Purpose 

Performs a variety of duties with primary focus on excellent customer service. 

Duties and Responsibilities 

• Assist customers by answering questions in person and by phone 

• Execute policies and procedures professionally and accurately 

• Communicate with staff and guests clearly and professionally 

• Ability to give proper directions and knowledge of local area 

• Assist customers with recreation equipment 

• Accurately handle cash and register transactions 

• Maintain a clean and safe facility 

• Perform basic custodial duties 

• Assist managers with supervision of programs and activities 

• Required to attend all training sessions and staff meetings 

• Required to be ready to work immediately at time of scheduled shift 

• Any other duties as assigned 

Qualifications

Qualifications 

• Must be available to work evenings, weekends, and holidays 

• Must be at least 16 years of age 

• Excellent customer service experience 

• Cash handling experience preferred 

• Must follow all Federal, State and Local COVID mandates/guidelines 

Working Conditions 

Work is performed in several settings including a standard office environment at a recreational facility. Work may be performed both indoors and outdoors. Standard office equipment to be used includes computers, fax and copy machines, and telephones. 

Physical Requirements 

This position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, and pulling.