Guest Services Manager - Casino jobs in York, PA

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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PLAYER SERVICES CAGE CASHIER
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Develops a thorough understanding of player’s club and remains current on all promotions and events.
    • Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player’s club in a positive, helpful manner to maintain accuracy.  
    • Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU’s and Coin Max. 
    • Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.  
    • Demonstrates proficiency in AS400 menus, Internal Controls, ACSC system, department policies/procedures and any other functions associated with the successful operation.  
    • Serves as property ambassador and has solid overall knowledge of the property, including the casino. Develops and maintains a good relationship with loyal players in order to maximize opportunity for personalized experience and return visits. 
    • May function as a Main Bank Cashier as necessary.  However, may not function as both a Player Services Cage Cashier and a Main Bank Cashier within a single gaming day.

    BRING US YOUR BEST.

    • High School Diploma/GED; 6 months of customer service experience or equivalent combination of education and experience. 
    • Must be 18 years of age 
    • Previous cash handling experience preferred.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

    STARTING SALARY

    starting at 14.50 plus tips
  • 14 Days Ago

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CASINO FLOOR HOST
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. Develops relationships and rapport to increase loyalty with a targeted audience of guests. Utilizes tools available to increase guest acquisitions and activ...
  • 14 Days Ago

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Executive Casino Host
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 2 Months Ago

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Marketing Manager
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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Assistant Pit Manager
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 22 Days Ago

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Surveillance Assistant Shift Manager
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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0 Guest Services Manager - Casino jobs found in York, PA area

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Guest Room Attendant-Fairfield Inn & Suites Harrisburg International Airport
  • Shaner Hotel Group
  • Middletown, PA
  • Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest ...
  • 3/28/2024 12:00:00 AM

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Host
  • Cheddar's Scratch Kitchen
  • York, PA
  • First impressions count! You are the first person guests see when they walk in the door; it's your job to make them feel...
  • 3/28/2024 12:00:00 AM

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Executive Chef
  • HORIZON HOSPITALITY (Hospitality Executive Search)
  • York, PA
  • Job Description Job Description We are seeking an Executive Chef with a passion for creating exceptional dining experien...
  • 3/27/2024 12:00:00 AM

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Hotel Housekeeper/Room Attendant
  • High Hotels Ltd
  • York, PA
  • ** Hotel Housekeeper/Room Attendant** **Job Category****:** Hotels/Hospitality **Requisition Number****:** HOTEL03806 Sh...
  • 3/27/2024 12:00:00 AM

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Service Managers Various teams
  • Childrens Social Work Matters
  • York, PA
  • Job location York Due to recent investment in social work in York, our Childrens Social Work team is looking to appoint ...
  • 3/27/2024 12:00:00 AM

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Hampton Inn Hummelstown, Hershey - Guest Room Attendant
  • Shaner Hotel Group
  • Hummelstown, PA
  • Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest ...
  • 3/26/2024 12:00:00 AM

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Hotel Housekeeper/Room Attendant
  • High Steel Structures LLC
  • York, PA
  • ** Hotel Housekeeper/Room Attendant** **Job Category****:** Hotels/Hospitality **Requisition Number****:** HOTEL04017 Sh...
  • 3/26/2024 12:00:00 AM

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Hotel General Manager - York PA
  • Candlewood Suites Lancaster
  • York, PA
  • Job Description Job Description We are looking for an experienced General Manager to oversee and manage daily operations...
  • 3/25/2024 12:00:00 AM

York (Pennsylvania German: Yarrick), known as the White Rose City (after the symbol of the House of York), is the county seat of York County, Pennsylvania, United States, located in the south-central region of the state. The population within York's city limits was 43,718 at the 2010 census, a 7.0% increase from the 2000 count of 40,862. When combined with the adjacent boroughs of West York and North York and surrounding Spring Garden, West Manchester, and Springettsbury townships, the population of Greater York was 108,386. York is the 11th largest city in Pennsylvania....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$44,622 to $68,208
York, Pennsylvania area prices
were up 1.5% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019