Guest Services Manager jobs in Bellingham, WA

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Manager lodge
  • Guest Services, Inc
  • Stehekin, WA FULL_TIME
  • GREAT PEOPLE GREAT BENEFITS JOIN OUR ALL-STAR TEAM!

    Chef Manager - $

    Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin’s picturesque lake and breathtaking mountain views truly have a magical effect.

    Pay Ranges : $ - $

    Accessible only by boat, plane, or hiking trails, the North Cascades Lodge at Stehekin is a laid-back remote little place on the shores of Lake Chelan within the North Cascades National Park.

    Stehekin has about 75 permanent residents, though its population swells during the summer. The passenger ferry runs daily from Chelan and Fields Point during the summer months and less often through the winter.

    Stehekin is very close to the Pacific Crest Trail. Trout and sockeye salmon are popular targets for fishing in Lake Chelan and if you are into hiking, extreme or mild, you will love it here.

    Bicycles are available for hire and are easily transported up on the ferry as well.

    Our Team Members enjoy amazing benefits such as :

    • Low cost housing -$ week and $ pay period
    • 50% discount on all meals
    • $500 bonus for staying through the season

    You will feel right at home in our tight knit family of employees and it is sure to be a summer you will never forget.

    Apply now to join our All Star Team!

    JOB SUMMARY

    • The Chef-Manager is responsible for managing the daily production, preparation and presentation of all food in the venue;
    • and directing and supervising the day to day operations in the unit. The Chef-Manager must also provide overall direction within the unit;

    to achieve operating and financial goals, to ensure food quality, and to meet client objectives and / or customer needs.

    ESSENTIAL FUNCTIONS

    • Plan and develop menus, and forecast portion specifications to unit. Analyze and cost food items. Ensure compliance with established budget.
    • Recruit, supervise, train, schedule, discipline, and direct the staff.
    • Control expenses. Determine food and supply needs for unit. Maintain inventory control of food and supplies.
    • Maintain accounting records, daily reporting requirement, and cash control. Manage P&L statement.
    • Maintain and ensure safe facility environment including standards for food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

    Ensure food quality standards are met and amounts are sufficient to meet expected need.

    Maintain awareness of safety issues, and report them immediately to your manager.

    SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

    • High School Diploma / equivalent required; Culinary or Associate’s degree in food service or related field.
    • Food Safety Certification. Strong sanitation habits.
    • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
    • Ability to interact and communicate well with the client.
    • Ability to problem solve.

    PHYSICAL AND MENTAL REQUIREMENTS

    • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach / extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
    • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
    • Ability to stand for the entire work day.
    • Climbing steps regularly.
    • Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
    • Reading and writing work-related documents in English.
    • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
    • Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
    • Physical presence at the job site is essential to perform job duties.

    EQUIPMENT USED

    • Commercial Kitchen Machinery, Appliances, Tools, and Utensils.
    • Typical office equipment (computer, fax, telephone, copier, among others).
    • Point of Sale systems.

    Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Last updated : 2024-03-29

  • 16 Days Ago

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Manager, Retail- North Cascades Lodge at Stehekin
  • Guest Services, Inc.
  • Stehekin, WA FULL_TIME
  • Retail Manager, $22.00 /hour Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin’s picturesque lake and breathtaking mountain views truly...
  • 21 Days Ago

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Assistant General Manager- North Cascades Lodge at Stehekin
  • Guest Services, Inc.
  • Stehekin, WA FULL_TIME
  • Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin’s picturesque lake and breathtaking mountain views truly have a magical effect. Acces...
  • 21 Days Ago

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Location Manager - North Cascades Lodge at Stehekin
  • Guest Services, Inc.
  • Stehekin, WA FULL_TIME
  • Location Manager, $30.00 /hour Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin’s picturesque lake and breathtaking mountain views tru...
  • 1 Month Ago

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Retail Clerk- North Cascades Lodge at Stehekin
  • Guest Services, Inc.
  • Stehekin, WA FULL_TIME
  • Retail Clerk, $15.75/hour Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin’s picturesque lake and breathtaking mountain views truly ha...
  • 21 Days Ago

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Supervisor, Retail- North Cascades Lodge at Stehekin
  • Guest Services, Inc.
  • Stehekin, WA FULL_TIME
  • Retail Supervisor, $15.75 /hour Would you like to spend your summer working at a mystical and peaceful lodge? The North Cascades Lodge at Stehekin’s picturesque lake and breathtaking mountain views tr...
  • 21 Days Ago

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0 Guest Services Manager jobs found in Bellingham, WA area

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Lead Residential Services Coordinator (F/T) Francis Place
  • CCSWW
  • Bellingham, WA
  • Overview: F/T position (37.5 per week; must be available to work overnight shifts, 10pm-8am, this is a 24/7 facility and...
  • 4/24/2024 12:00:00 AM

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Restaurant Manager
  • Outback Steakhouse
  • Bellingham, WA
  • ** Restaurant Manager** **Job Category****:** Restaurant Management **Requisition Number****:** RESTA095164 Showing 1 lo...
  • 4/23/2024 12:00:00 AM

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Guestroom Attendant
  • Columbia Hospitality
  • Friday Harbor, WA
  • Guestroom Attendant (Part-Time) | Friday Harbor House The heart of any operation. Bring beautiful spaces to life. Your c...
  • 4/23/2024 12:00:00 AM

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Unarmed Security Officer - MIL/LEO - Bellingham - $26/hr.
  • Metro One LPSG
  • Bellingham, WA
  • Description Metro One Loss Prevention Services Group is a rapidly growing company currently hiring a Retail Security Off...
  • 4/23/2024 12:00:00 AM

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Bartender
  • Olive Garden
  • Bellingham, WA
  • $15.74 per hour - $15.74 per hour plus tips. Our Winning Family Starts With You! Check out these great benefits! * Flexi...
  • 4/22/2024 12:00:00 AM

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Lake Padden Golf Course Cafe Server Cashier
  • Troon International
  • Bellingham, WA
  • ** Lake Padden Golf Course Cafe Server Cashier** **Job Category****:** Food & Beverage **Requisition Number****:** LAKEP...
  • 4/22/2024 12:00:00 AM

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Chef
  • Enlivant
  • Ferndale, WA
  • ** Chef** **Job Category****:** Dining **Requisition Number****:** COOKC011395 Showing 1 location **Job Details** **Desc...
  • 4/22/2024 12:00:00 AM

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Juvenile Detention Officer I
  • Whatcom County, WA
  • Bellingham, WA
  • Salary: $24.41 - $36.81 Hourly Location : Bellingham, WA 98225 Job Type: Full-Time Job Number: J900 - 041624 Department:...
  • 4/21/2024 12:00:00 AM

The city is located at 48°45′N 122°29′W / 48.750°N 122.483°W / 48.750; -122.483 (48.75, −122.48). The city is situated on Bellingham Bay which is protected by Lummi Island, Portage Island, and the Lummi Peninsula, and opens onto the Strait of Georgia. It lies west of Mount Baker and Lake Whatcom (from which it gets its drinking water) and north of the Chuckanut Mountains and the Skagit Valley. Whatcom Creek runs through the center of the city. Bellingham is 18 miles (29 km) south of the US-Canada border and 50 miles (80 km) southeast of Vancouver. According to the United States Census Burea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$30,811 to $47,759
Bellingham, Washington area prices
were up 2.9% from a year ago

Guest Services Manager in Fort Smith, AR
With an exceptional answer based upon my years of experience with exceeding guest expectations.
December 01, 2019
Guest Services Manager in Charlotte, NC
The individual in this position is responsible for hiring, training, motivating, scheduling and directing the guest services staff members to ensure the highest level of customer service for all events at the US Airways Center.
January 28, 2020
Guest Services Manager in Saginaw, MI
We do highly value our team’s commitment to our standards of service and appreciate all that they do – personalised feedback from our guests always serves as the highest form of recognition for their individual and team efforts.
January 21, 2020