Guest Services Manager jobs in Benton Harbor, MI

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Guest Services Associate
  • Krasl Art Center
  • Saint Joseph, MI PART_TIME
  • Krasl Art Center's Guest Services Associates are the face of the organization, welcoming all guests and ensuring all feel valued and have the information they need for a quality arts experience. They keep abreast of KAC's events, programs and classes, receive special exhibition training, administer gift shop, membership and sales, and take class registrations. This position interacts with guests, staff and volunteers, in person and on the phone.

    Responsibilities:

    • Greet all visitors, Invite guests to make a donation
    • Share information and promote current exhibitions, classes, programs, and events.
    • Promote and make sales in the gift shop.
    • Answer phones in a professional manner.
    • Open and Close KAC building.
    • Monitor exhibition galleries.
    • Follow proper security and safety procedures including Covid-19

    Candidates must be technologically savvy and able to handle complicated electronic systems. Must have a basic understanding of Good Suite. Provide staff support as needed and perform basic cleaning and disinfecting duties. This position requires excellent customer service skills, a strong work ethic, flexibility, adapability, teamwork and respect for others. A passion for art and promoting the creative communities is preferred.

    TO APPLY: Submit letter of interest, resume and work availability to volunteer@krasl.org. Applications submitted through Indeed will not be reviewed.

    Job Type: Part-time

    Pay: From $13.50 per hour

    Expected hours: 8 – 20 per week

    Benefits:

    • 401(k) matching
    • Flexible schedule
    • Paid time off

    Schedule:

    • Day shift
    • Evening shift
    • Holidays
    • Monday to Friday
    • Morning shift
    • Weekends as needed

    Work setting:

    • In-person

    Ability to Relocate:

    • Saint Joseph, MI 49085: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

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Guest Services Intern (Seasonal)
  • South Haven Jellystone Park™
  • South Haven, MI INTERN
  • Do you love having FUN? Do you love working in a Team as well as by yourself? Do you love working with your hands? Do you love interacting with people? Do you love doing something different every day?...
  • 1 Month Ago

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Clinical Services & Programs Manager
  • Riverwood Center
  • Benton, MI OTHER
  • At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilitie...
  • 19 Days Ago

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Manager University Hospitality Services
  • Andrews University
  • Berrien Springs, MI FULL_TIME
  • The Manager provides the leadership, strategic planning and the administration of processes and services devoted to the full spectrum of daytime and overnight guests to the campus, summer conventions,...
  • 1 Month Ago

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RN Manager Surgical Services
  • Corewell Health
  • Joseph, MI FULL_TIME
  • Assumes 24-hour accountability for managing, supervising, and coordinating the operational and financial effectiveness and efficiency of the nursing services/ unit of the hospital. Develops policies, ...
  • 27 Days Ago

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Truck Services Manager
  • travelcenters-pilot
  • Sawyer, MI FULL_TIME
  • There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us dai...
  • 2 Months Ago

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0 Guest Services Manager jobs found in Benton Harbor, MI area

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KFC Restaurant General Manager
  • KFC
  • Benton Harbor, MI
  • Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant...
  • 4/23/2024 12:00:00 AM

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Dietitian and Culinary Instructor
  • Corewell Health
  • Benton Harbor, MI
  • Job Summary The Registered Dietitian's primary responsibilities include direct patient care through application of the N...
  • 4/23/2024 12:00:00 AM

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KFC Restaurant General Manager
  • KFC
  • Niles, MI
  • Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant...
  • 4/23/2024 12:00:00 AM

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Host
  • Bonefish Grill, Inc.
  • Mishawaka, IN
  • ** Host** **Job Category****:** Front of House Operations **Requisition Number****:** HOST6129885 Showing 1 location **J...
  • 4/22/2024 12:00:00 AM

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Head Chef/Kitchen Manager
  • Long Story Wine Bar & Restaurant
  • Three Oaks, MI
  • Job Description Job Description Chef Manager We are seeking highly motivated, friendly, customer-focused candidates who ...
  • 4/22/2024 12:00:00 AM

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Dietitian and Culinary Instructor
  • Corewell Health
  • Benton Harbor, MI
  • Job Summary The Registered Dietitian's primary responsibilities include direct patient care through application of the N...
  • 4/20/2024 12:00:00 AM

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Event Bartender
  • Journeyman Distillery
  • Three Oaks, MI
  • Job Type Part-time Description Compensation: $15.00 per hour plus tips Are you adept at providing quick, purposeful serv...
  • 4/19/2024 12:00:00 AM

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Event Server
  • Journeyman Distillery
  • Three Oaks, MI
  • Job Type Part-time Description Pay Rate: $17 per hour Do you have a passion for creating memorable experiences for other...
  • 4/19/2024 12:00:00 AM

Benton Harbor is a city in Berrien County in the U.S. state of Michigan which is located southwest of Kalamazoo, and northwest of South Bend, Indiana. In 2010, the population was 10,038 according to the census. It is the smaller, by population, of the two principal cities in the Niles–Benton Harbor Metropolitan Statistical Area, an area with 156,813 people. Benton Harbor and the city of St. Joseph are separated by the St. Joseph River and are known locally as the "Twin Cities".[not in citation given] Fairplain and Benton Heights are unincorporated areas adjacent to Benton Harbor. According to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$28,983 to $44,925
Benton Harbor, Michigan area prices
were up 1.3% from a year ago

Guest Services Manager in Fort Smith, AR
With an exceptional answer based upon my years of experience with exceeding guest expectations.
December 01, 2019
Guest Services Manager in Charlotte, NC
The individual in this position is responsible for hiring, training, motivating, scheduling and directing the guest services staff members to ensure the highest level of customer service for all events at the US Airways Center.
January 28, 2020
Guest Services Manager in Saginaw, MI
We do highly value our team’s commitment to our standards of service and appreciate all that they do – personalised feedback from our guests always serves as the highest form of recognition for their individual and team efforts.
January 21, 2020