Guest Services Manager jobs in Brownsville, TX

SPI Rentals is a vacation rental management company located on South Padre Island, Tx. We manage over 185 private homes and condos on the island and are growing! We are looking for a friendly, energetic and reliable individual to join our team as a Guest Service Specialist. Responsibilities include:

• performing check-in and check-out tasks
• answering phone calls and emails related to guest services
• making new reservations and assisting guests with their existing reservations
• delivering outstanding customer service to our guests, home owners, realtors, vendors and all community members while maintaining our reception desk
• assisting guests with any issues or concerns they have (problem resolution)
• performing other office tasks as needed

Our ideal candidate works well in a fast paced environment, strives as part of a team or individually, has great organizational and multitasking skills, and is eager to assist people!

• Previous customer service or sales experience is highly preferred
• Strong phone and email etiquette required
• Bilingual is a plus, but not required

This is a full time position. 5 days per week, 40 hrs. Our office is open from 7AM - 11PM, each day, including holidays. Full-time shifts are typically 7AM - 4PM, 10AM - 7PM and 2PM - 11PM.

Our company is growing and we are looking for professionals who are interested in growing with us! Apply today to start your career with SPI Rentals!

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person