Guest Services Manager jobs in Lansing, MI

Eagle Eye, Hawk Hollow, and Timber Ridge are Mid-Michigan’s premier championship golf courses, banquet, wedding, and conference facilities. We seek responsible outside guest services staff to join our team to provide our guests with outstanding golf and social experiences.

Outside Guest Services Position:

Responsible for delivering excellent customer service on the bag drop and daily maintenance of the golf car fleet and driving range. This position requires professionalism and excellence in service and interaction with guests and co-workers, in addition to the loading, cleaning, staging, and storing of our golf carts.

Requirements and Qualifications:

Meet/greet guests in a friendly, professional manner.

Maintain positive interactions with both guests and co-workers.

Keep all working areas attractive, neat, clean, free of trash and waste.

Follow procedures for opening and closing of the cart and range operations.

Responsible for cart cleanliness, cart supplies, and cart condition.

Consistently inspect the condition of each golf cart for overall appearance.

Assist pro shop staff with outing/tournament setup of golf carts and range operations.

Follow company policy and procedures for the safe cart usage.

Assist other golf staff with their duties and responsibilities.

Must be flexible and available days, nights, weekends, and holidays.

Must be able to frequently lift and carry up to 70 pounds.

Must be 16 years of age, with a valid driver’s license, and ability to stand 6-8 hours a day.

Benefits:

Variety of job tasks daily, paired with working outside and enjoying the fresh air makes this a unique opportunity.

A part-time flexible schedule provides a great opportunity for individuals with other daily commitments.

Golf privileges during low volume time periods throughout the season.

Join our Outside Guest Services Team - Apply Today!