Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
GREAT PEOPLE GREAT BENEFITS JOIN OUR ALL-STAR TEAM!
Bartender, Tipped - $14.50 / hour
Bear Mountain Inn, managed by Guest Services, is now hiring for Bartender's, Tipped.
Pay : $14.50 - $15.50 / hour.
Guest Services, Inc. offers competitive pay and amazing benefits such as a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more!
Apply today to join our All Star Team!
JOB SUMMARY
The Bartender is responsible for serving all guests beverages in a fast, courteous and efficient manner. The Bartender must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company's standards.
The Bartender should be able to properly mix alcoholic drinks for guests over 21 years old, as required by law.
ESSENTIAL FUNCTIONS
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
PHYSICAL AND MENTAL REQUIREMENTS
EQUIPMENT USED
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Last updated : 2024-03-08
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0 Guest Services Manager jobs found in Paramus, NJ area