Guest Services Manager jobs in Paramus, NJ

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

G
Bartender
  • Guest Services, Inc.
  • Tomkins Cove, NY FULL_TIME
  • GREAT PEOPLE GREAT BENEFITS JOIN OUR ALL-STAR TEAM!

    Bartender, Tipped - $14.50 / hour

    Bear Mountain Inn, managed by Guest Services, is now hiring for Bartender's, Tipped.

    Pay : $14.50 - $15.50 / hour.

    Guest Services, Inc. offers competitive pay and amazing benefits such as a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more!

    Apply today to join our All Star Team!

    JOB SUMMARY

    The Bartender is responsible for serving all guests beverages in a fast, courteous and efficient manner. The Bartender must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company's standards.

    The Bartender should be able to properly mix alcoholic drinks for guests over 21 years old, as required by law.

    ESSENTIAL FUNCTIONS

    • Anticipate customer's needs and respond appropriately with a sense of urgency. Fill drink and food orders either taken directly from patrons at the bar or through servers.
    • Pour, mix, and serve drinks following standard recipes.
    • Maintain the liquor, garnishes, glassware and other supplies or inventory for the bar.
    • Take payment from customers.
    • Check identification of customers who order alcoholic beverages.
    • Clean all bar equipment, tools, and supplies. Ensure equipment is in good working order.
    • Maintain awareness of safety issues, and report them immediately to your manager.

    SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

    • Partial High School education; High School Diploma / G.E.D. preferred.
    • Mathematic Skills.
    • Excellent sanitation habits.
    • Professional appearance.
    • Ability to communicate and attend to guests with the highest standard of service.
    • Ability to pass cash handling and TIPS training.
    • Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management.

    PHYSICAL AND MENTAL REQUIREMENTS

    • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach / extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
    • Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.
    • Ability to stand for the entire work day.
    • Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
    • Reading and writing work-related documents in English.
    • Constantly communicates and receives verbal communication with other employees in fast-paced unit.
    • Physical attendance in unit to perform duties.
    • Must be at least 21 years of age, as required by law.

    EQUIPMENT USED

    • Knowledge of cash register / POS system used in unit.
    • Bar equipment.

    Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Last updated : 2024-03-08

  • 17 Days Ago

T
Golf Guest Services Attendant
  • The Golf Club at Mansion Ridge
  • Monroe, NY FULL_TIME
  • The Golf Club at Mansion Ridge seeks a part-time Guest Services Attendant for the Golf department. Qualified candidates will thrive in a hospitality environment and be highly focused on providing supe...
  • 23 Days Ago

H
GUEST SERVICES SUPERVISOR
  • Homewood Suites Mahwah
  • Mahwah, NJ FULL_TIME
  • This is the job description for GUEST SERVICES SUPERVISOR Job Title: Guest Services Supervisor Department: Front Office/Guest Services Company: Dimension Hospitality Reports To: Front Office Manager/ ...
  • 3 Days Ago

S
Lodging Guest Services
  • SNO GO
  • Vernon, NJ OTHER
  • Job Details Job Location: Mountain Creek - Vernon, NJ Salary Range: Undisclosed Description Lodging Guest Services – Mountain Creek Location: Vernon, NJ Reporting to: Lodging Manager SNOW Partners Mis...
  • 15 Days Ago

S
Guest Services Coordinator
  • Sun Communities, Inc.
  • Sussex, NJ FULL_TIME
  • Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportu...
  • 28 Days Ago

T
Golf Guest Services Attendant
  • Troon
  • Monroe, NY PART_TIME
  • The Golf Club at Mansion Ridge seeks a part-time Guest Services Attendant for the Golf department. Qualified candidates will thrive in a hospitality environment and be highly focused on providing supe...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Guest Services Manager jobs found in Paramus, NJ area

W
Front Desk Supervisor | Westminster Hotel | Livingston, NJ
  • Wave Resort
  • Livingston, NJ
  • ** Front Desk Supervisor | Westminster Hotel | Livingston, NJ** **Job Category****:** Front Desk **Requisition Number***...
  • 3/28/2024 12:00:00 AM

Y
Lake Champion - Guest Services Specialist I
  • Young Life
  • New York, NY
  • * Home * Ways to Serve * Current Openings * Benefits **lake champion GUEST SERVICES SPECIALIST I** **Glen Spey, NY** **C...
  • 3/28/2024 12:00:00 AM

L
Housekeeping Manager
  • Loews Hotels & Co
  • New York, NY
  • Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtow...
  • 3/28/2024 12:00:00 AM

A
Uniform Room Specialist
  • ASM Global
  • Brooklyn, NY
  • Position Title: Uniform Form Specialist Department: Guest Services Reports to: Uniform Room Supervisor FLSA Status: Non-...
  • 3/27/2024 12:00:00 AM

P
Front Desk Supervisor | Westminster Hotel | Livingston NJ
  • PM Hotel Group
  • Livingston, NJ
  • ** Front Desk Supervisor | Westminster Hotel | Livingston NJ** **Job Category****:** Front Desk **Requisition Number****...
  • 3/27/2024 12:00:00 AM

T
Front Desk Agent (Overnight)
  • Truss Hotel Times Square
  • New York, NY
  • Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible f...
  • 3/26/2024 12:00:00 AM

J
Guest Services Manager
  • James NoMad NYC
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/24/2024 12:00:00 AM

K
Guest Services Manager
  • Kimpton Hotel
  • New York, NY
  • Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. O...
  • 3/24/2024 12:00:00 AM

Paramus (/pəˈræməs/ pə-RAM-əs) is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,342.. A suburb of New York City, Paramus is located 15 to 20 miles (24 to 32 km) northwest of Midtown Manhattan and approximately 8 miles (13 km) west of Upper Manhattan. The Wall Street Journal characterized Paramus as "quintessentially suburban".[21] Paramus was incorporated as a borough by an act of the New Jersey Legislature on March 2, 1922, and ratified by a referendum held on April 4, 1922, that passed by a vote of 238 to 10.[22][2...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$34,520 to $53,507
Paramus, New Jersey area prices
were up 1.5% from a year ago

Guest Services Manager in Fort Smith, AR
With an exceptional answer based upon my years of experience with exceeding guest expectations.
December 01, 2019
Guest Services Manager in Charlotte, NC
The individual in this position is responsible for hiring, training, motivating, scheduling and directing the guest services staff members to ensure the highest level of customer service for all events at the US Airways Center.
January 28, 2020
Guest Services Manager in Saginaw, MI
We do highly value our team’s commitment to our standards of service and appreciate all that they do – personalised feedback from our guests always serves as the highest form of recognition for their individual and team efforts.
January 21, 2020