Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Specialty Services Department Manager
Are you looking for a change of pace? Consider a career with Redi Services, LLC at our beautiful new Pocatello, Idaho location. We are a leader in the Industrial Services Industry in search of a hands-on Specialty Services Department Manager who is not afraid to jump right in and get their hands dirty to join us for an amazing fulltime, long-term opportunity with a family-owned company that is ready to make a commitment to you and your career goals. With safety being our top priority, Redi Services, LLC has exciting plans for 2024. Won't you come and join us?
Duties Include but are not limited to:
Minimum Requirements:
Salary: $70,000-$80,000 DOE.
Benefits and Perks:
Must be willing and able to pass an initial and periodic drug screens and a background check upon hire.
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0 Guest Services Manager jobs found in Pocatello, ID area