Guest Services Manager jobs in Richland, WA

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Proposal Manager
  • VNS Federal Services
  • Richland, WA OTHER
  • Overview

    The Proposal Manager will support all phases of the proposal process in response to commercial and U.S. government solicitations (Requests for Proposals (RFPs), Request for Quote (RFQs), Requests for Information (RFIs), etc.). The Proposal Manager’s focus is to support development of compliant, comprehensive and compelling submittals.

     

    The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Responsibilities

    Review and analyze RFPs and related documents and align proposal responses accordingly.Develop detailed proposal schedule and ensure adherence to all deadlines.Work with Capture Manager to obtain appropriate writing and Subject Matter Expert resources.Prepare all supporting proposal development documentation (outline, team assignments, proposal management plan, schedule, kick-off meeting materials, storyboard templates, writing plans, etc.).Enforce content management and version control practices, including maintaining proposal-specific SharePoint sitesUtilize industry research tools to gather background research and customer intelligence.Create compliance matrices and proposal outlines and track/report proposal progress against those outlines.Support the Capture Manager to coordinate day-to-day proposal management activities, including development of work plans, schedules and action items.Support coordination of proposal team activities on a daily basis, including regular (daily, weekly) proposal status meetings.Maintain understanding of bid strategy as it evolves; integrates the bid strategy into the proposal.Support assessment of proposal content as it is developed for integrating of win strategy, messaging and that content meets requirements for a compelling, winning proposal.Create proposal outline, including page allocation, based on weight of evaluation criteria.Develop and maintains compliance matrix against solicitation requirements; ensures proposal structure complies with RFP requirements.Write proposal content (management, technical, resumes, past performance, business volume, etc.) as necessary to populate solicitation response template in accordance with proposal compliance matrix sections and page counts.Support Pricing Manager to develop competitive price proposals, BOE’s and cost narrative.Coordinate all parties when a change in schedule is required and develops new workplan.Monitor Government communications; manage Government responses and update requirements accordingly.Coordinate and support proposal production activities.Ensure on-time delivery of all assigned proposals.Develop and communicate version control throughout RFP response lifecycle; ensures proposal artifacts are secured at all times.Support other members of the proposal team and business development staff on other proposal efforts as required and appropriate.

    Qualifications

    Education & Certifications:

    5 years of experienceKnowledge of Proposal Management and Proposal Development best practices.Must have understanding of proposal compliance, including experience analyzing solicitation instructions (Section L), evaluation criteria (Section M), as well as work statements (Section C).Experience creating proposal outlines and schedules, managing and coordinating proposal teams and work products, writing new material, editing written material, and producing high-quality proposals under tight deadlines.

    Experience & Requirements:

    Bachelor’s Degree in English, Communications, Journalism, or a related field.

     

    Travel

    Willingness to travel

    Work Environment

    This job is based in the Richland, Washington office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  For the right candidate, may be a full-time or part-time opportunity. 

     

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

     

    Other Duties:

    Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

  • 1 Month Ago

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Storage Manager
  • Targa Real Estate Services Inc.
  • Richland, WA FULL_TIME
  • JOB DESCRIPTION: STORAGE MANAGER / ASSISTANT MANAGER REPORTS TO: REGIONAL PROPERTY MANAGER OR AREA MANAGER FLSA STATUS: Full Time /Part Time/ Hourly / Non-Exempt BENEFITS: Full time employees (and the...
  • 1 Month Ago

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Senior Project Manager
  • VNS Federal Services
  • Richland, WA OTHER
  • Overview Manage all aspects of project life cycle to facilitate successful delivery including: All project reporting required for VNS FS Technology Deployment group and FS Management Develop detailed ...
  • 1 Month Ago

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Assistant Nurse Manager
  • Providence Health & Services
  • Richland, WA FULL_TIME
  • Description Assistant Nurse Manager - RN Resource Team at Kadlec Regional Medical Ctr-Richland(HR) Under the direction of the Unit Manager, supervises the day to day activities of the Unit; Serves as ...
  • 1 Month Ago

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Fleet Operations Manager
  • TRANSPORT REFRIGERATION SERVICES IN
  • Grandview, WA OTHER
  • *Relocation Assistance Available* Come join our team! Are you a skilled and motivated professional with expertise in Fleet Service maintenance? We have an exciting opportunity for an Operations Manage...
  • 30 Days Ago

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Health and Safety Manager
  • VNS Federal Services
  • Richland, WA OTHER
  • Overview The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the...
  • 1 Month Ago

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0 Guest Services Manager jobs found in Richland, WA area

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Hostess/Host - Part Time - Richland
  • Reynolds Lake Oconee
  • Richland, WA
  • ** Hostess/Host - Part Time - Richland** **Job Category****:** Food & Beverage **Requisition Number****:** HOSTE003460 S...
  • 4/24/2024 12:00:00 AM

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Housekeeper
  • MKM Hotels
  • Richland, WA
  • What knowledge, skills and abilities do I need to have? •Ability to perform lightweight housecleaning: mopping, vacuumin...
  • 4/24/2024 12:00:00 AM

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HLW Senior Industrial Hygienist
  • Bechtel
  • Richland, WA
  • Requisition ID: 275680 Relocation Authorized: National - Family Grade: 26-27 Position to be Panel Interviewed? No Telewo...
  • 4/24/2024 12:00:00 AM

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Recreation Aide I - After School Program
  • City of Pasco, WA
  • Pasco, WA
  • Salary: $16.28 - $16.78 Hourly Location : City of Pasco, WA Job Type: Seasonal/Temporary Job Number: 2450.912 Department...
  • 4/23/2024 12:00:00 AM

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Catering Lead
  • Panera Bread Company
  • Richland, WA
  • **Catering Lead** Location 2768 Duportail, Richland, WA 99352, United States of America Category Restaurant Team Members...
  • 4/22/2024 12:00:00 AM

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Taco Bell - Restaurant Supervisor - Urgently Hiring
  • Taco Bell
  • Hermiston, OR
  • Taco Bell - Hermiston is currently hiring a full time or part time Restaurant Supervisor for our Hermiston, OR location....
  • 4/21/2024 12:00:00 AM

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Taco Bell - Restaurant Manager - Urgently Hiring
  • Taco Bell
  • Hermiston, OR
  • Are you looking for an awesome opportunity to grow your restaurant management career? Taco Bell - Hermiston has the perf...
  • 4/21/2024 12:00:00 AM

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Tasting Room Associate
  • Elk Haven Winery
  • Benton City, WA
  • Job Description Job Description Elk Haven Winery in Eastern Washington is Hiring a Part-Time Tasting Room Associate with...
  • 4/21/2024 12:00:00 AM

Richland (/ˈrɪtʃlənd/) is a city in Benton County in the southeastern part of the State of Washington, at the confluence of the Yakima and the Columbia Rivers. As of the 2010 census, the city's population was 48,058. July 1, 2017, estimates from the Census Bureau put the city's population at 56,243. Along with the nearby cities of Pasco and Kennewick, Richland is one of the Tri-Cities, and is home to the Hanford nuclear site. Richland is located at 46°16′47″N 119°16′53″W / 46.27972°N 119.28139°W / 46.27972; -119.28139 (46.279657, -119.281377). According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$31,591 to $48,967
Richland, Washington area prices
were up 2.9% from a year ago

Guest Services Manager in Fort Smith, AR
With an exceptional answer based upon my years of experience with exceeding guest expectations.
December 01, 2019
Guest Services Manager in Charlotte, NC
The individual in this position is responsible for hiring, training, motivating, scheduling and directing the guest services staff members to ensure the highest level of customer service for all events at the US Airways Center.
January 28, 2020
Guest Services Manager in Saginaw, MI
We do highly value our team’s commitment to our standards of service and appreciate all that they do – personalised feedback from our guests always serves as the highest form of recognition for their individual and team efforts.
January 21, 2020