Guest Services Manager jobs in Sarasota, FL

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Valet Attendant - Part Time
  • Evolution Parking & Guest Services
  • Sarasota, FL PART_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt the “status quo” as we create new ways to elevate experiences. Those who can help us drive business forward. Get ready for more than just another job. Because when you help us reach our goals, we’ll help you reach yours – through growth opportunities, career development, and perks and benefits to help you live your best life. Just imagine getting started as a Valet and working your way up to Guest Services Manager. It’s not only possible – it’s the path many of our managers have followed.

    Job Summary:

    As a Valet Attendant, you will be responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner. The Valet Attendant is responsible for assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner and extending the initial friendly welcome to the hotel guests. 

    Are You The Right Fit For This Role?

    • You will be working outside in all kinds of weather, as we do not stop parking cars when it rains, snows, is too hot or too cold.
    • You must love physical activity, as you will be lifting up to 50lbs as we help take suitcases in and out of the vehicle. You will also need to run, stand for long periods of times, and go up and down stairs within parking garages.
    • You will need to be personable and comfortable talking with guests as you help them through the valet check in process. Providing excellent guest service is a must!

    The Road To Your Success:

    • We provide paid training, High End Forbes Standards training, and continuous on the job training to enhance your skills!
    • Later, you can grow into a supervisor or an operations manager through our Crescendo Training Program
    • Our company is growing rapidly and this will provide numerous opportunities for advancement locally and across the nation.

    The Ability To Work Any Schedule Or Shift:

    • We hire valets to start part time, but with the opportunity to grow rapidly into full time supervisor roles.
    • You will be assigned an initial schedule to meet our needs at the Hotel property. These schedules will be during our busiest times to ensure higher tips and less work hours.
    • You must be available to work flexible schedules, weekends, and holidays.
    • Punctuality and reliability are essential!

    The Rewards For Your Efforts:

    • Cash Tips (Take home Daily)
    • Short shifts that allow you maximum flexibility to make the most tips in the shortest time
    • Corporate Recognition Program
    • Best in class training to prepare you for your future
    • Great work culture located at some of the finest hospitality companies in the world

    Education & Experience:

    • High school diploma or equivalent.
    • Experience as a Valet parking attendant, preferred.
    • Experience driving a manual transmission vehicle, preferred.
    • Proficiency in English; verbally and written.
    • Exceptional guest service skills.
    • Excellent communication and interpersonal skills.
    • Must have a Valid Driver's License and 3 years of driving experience
    • Ability to complete and pass pre-employment background, drug, and MVR screen.
    • Ability to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
    • Ability to stand for long periods of time and occasionally run.
    • Ability to run up and down multiple level of stairs.
    • Ability to work outdoors in all weather conditions.

     

  • 16 Days Ago

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Overnight Valet Attendant - Part Time
  • Evolution Parking & Guest Services
  • Sarasota, FL PART_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt th...
  • 3 Days Ago

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Valet Cashier - Part Time
  • Evolution Parking & Guest Services
  • Sarasota, FL PART_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt th...
  • 3 Days Ago

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Valet Attendant - Full Time
  • Evolution Parking & Guest Services
  • Sarasota, FL FULL_TIME
  • At Evolution, we’re always on the lookout for the right people. Those who are passionate about the service industry – going above and beyond to make guests happy. Those who aren’t afraid to disrupt th...
  • 1 Month Ago

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Guest Services Attendant
  • Troon
  • Sarasota, FL PART_TIME
  • Bobby Jones Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on prov...
  • 16 Days Ago

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Guest Services Attendant
  • Bobby Jones Golf Club
  • Sarasota, FL FULL_TIME
  • Bobby Jones Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on prov...
  • 24 Days Ago

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0 Guest Services Manager jobs found in Sarasota, FL area

Sarasota (/ˌsærəˈsoʊtə/) is a city in Sarasota County on the southwestern coast of the U.S. state of Florida. The area is renowned for its cultural and environmental amenities, beaches, resorts, and the Sarasota School of Architecture. The city is at the southern end of the Tampa Bay Area, north of Fort Myers and Punta Gorda. Its official limits include Sarasota Bay and several barrier islands between the bay and the Gulf of Mexico. According to the U.S. Census Bureau, in 2013 Sarasota had a population of 53,326. In 1986 it became designated as a certified local government. Sarasota is a prin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$28,503 to $44,181
Sarasota, Florida area prices
were up 1.5% from a year ago

Guest Services Manager in Fort Smith, AR
With an exceptional answer based upon my years of experience with exceeding guest expectations.
December 01, 2019
Guest Services Manager in Charlotte, NC
The individual in this position is responsible for hiring, training, motivating, scheduling and directing the guest services staff members to ensure the highest level of customer service for all events at the US Airways Center.
January 28, 2020
Guest Services Manager in Saginaw, MI
We do highly value our team’s commitment to our standards of service and appreciate all that they do – personalised feedback from our guests always serves as the highest form of recognition for their individual and team efforts.
January 21, 2020