Guest Services Manager jobs in Schenectady, NY
Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Manager jobs
- Complexions Inc
-
Saratoga Springs, NY
FULL_TIME
-
Description
Come meet the team at Complexions Spa, voted best spa for several years by Capital Region Magazine, Saratoga Today and Times Union. At Complexions, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you to be an excellent spa professional, providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time.
The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. We recognize that our guests have the option as to where they go for their spa and salon services and it is up to the Complexions Team to deliver exceptional guest experiences. Consider joining the Complexions Family today!
More specifically, in Guest Services:
Coordinates the spa schedule and ensures proper guest flow
Strives for sales numbers by promoting gift cards, VIP Memberships, additional guest opportunities and retail recommendation
Ensures a positive, consistent guest experience
Ability to handle customer complaints
Works with other leads to ensure the ideal guest experience is met
Upholds company policies and procedures
Supports the Spa Director and other department leads
Is organized and pays attention to all details affecting the guest experience; what they see, hear, taste, feel and smell
Complexions Perks include:
Competitive Pay and Incentive programs
Paid Vacation, Paid Holidays, Retirement Plan
Health Insurance Benefits with Employer contribution
Employee discounts and opportunities to enjoy services and products
Working in a beautiful spa environment
If you feel you are ready to join our award winning team, please submit your resume today!
Complexions Spa is an Equal Opportunity Employer and is a drug free workplace.
Job Type: Full time position
Requirements
Required experience: Retail sales experience a must with a minimum of one 1 year / Computer Skills, friendly professional appearance.
- 19 Days Ago
- Municipal Project Manager - LaBella Associates
-
Glens Falls, NY
FULL_TIME
- The Project Manager will work on water supply/distribution, water quality and wastewater collection/treatment projects. This individual will work closely with the Municipal Team Leader and other membe...
- 11 Days Ago
- Ellis Medicine
-
Schenectady, NY
FULL_TIME
- The basic function of the Manager - Clinical Pharmacy Services position is to plan, develop, implement, coordinate, and evaluate clinical pharmacy services at Ellis Hospital. These efforts are directe...
- 1 Month Ago
- SCHENECTADY COMMUNITY ACTION PROGRAM INC
-
SCHENECTADY, NY
OTHER
- Job Details Job Location: Main Office - SCHENECTADY, NY Position Type: Full Time Salary Range: $22.00 - $28.00 Hourly Description $22-$28/hr Helping people reclaim the life they deserve At Schenectady...
- 26 Days Ago
- Center For Disability Services
-
Ballston Lake, NY
FULL_TIME
- Program Managers are responsible for the daily operational needs of a residence including the Direct Care Staff and the individuals we support as directed by the Administrator of Residential Services ...
- 14 Days Ago
- Fulmont Early Childhood Services
-
Gloversville, NY
FULL_TIME
- SUMMARY Responsible for the day-to-day operations of the respective site as well as the as well as overall planning, administration and implementation of the education content area in the accordance w...
- 17 Days Ago
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0 Guest Services Manager jobs found in Schenectady, NY area
- KFC
-
Schenectady, NY
- Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant...
- 4/19/2024 12:00:00 AM
- KFC
-
Schenectady, NY
- Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant...
- 4/19/2024 12:00:00 AM
- Anadi Hotels
-
Latham, NY
- Job Description Job Description We are looking for a Front Desk Agent to serve as our guests’ first point of contact and...
- 4/18/2024 12:00:00 AM
- Hampton Inn & Suites, Albany Airport
-
Latham, NY
- We are looking for a friendly and enthusiastic Front Desk Associate to join our team and be a part of all the action and...
- 4/18/2024 12:00:00 AM
- Union College
-
Schenectady, NY
- Work Days: Monday-Friday Shift Start/End Time: 8:30AM-4:54PM Hours Per Week: 37 Weeks Per Year: 52 Administrative Assist...
- 4/18/2024 12:00:00 AM
- AVI Foodsystems Inc
-
Schenectady, NY
- ? AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Food Service Worker, Full-t...
- 4/18/2024 12:00:00 AM
- Panera Bread
-
Schenectady, NY
- PANERA CAFE ASSOCIATE: BAKER Want to work in a place where you can learn, laugh, be supported, be yourself and reach you...
- 4/16/2024 12:00:00 AM
- BJ's Restaurants
-
Colonie, NY
- Overview: Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restauran...
- 12/19/2023 12:00:00 AM
About Schenectady, New York
were up 1.5% from a year ago