Guest Services Manager jobs in Vincennes, IN

Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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0503 Guest Services Staff
  • RINK MANAGEMENT SERVICES CORPORATION
  • Effingham, IL OTHER
  • Job Details

    Level:    Entry
    Job Location:    Effingham, IL
    Salary Range:    Undisclosed

    Description

    Position: Guest Services Staff 

     

    Description & Requirements 

    Description 

      

    Job Purpose 

    Performs a variety of duties with primary focus on excellent customer service. 

    Duties and Responsibilities 

    • Assist customers by answering questions in person and by phone 

    • Execute policies and procedures professionally and accurately 

    • Communicate with staff and guests clearly and professionally 

    • Ability to give proper directions and knowledge of local area 

    • Assist customers with recreation equipment 

    • Accurately handle cash and register transactions 

    • Maintain a clean and safe facility 

    • Perform basic custodial duties 

    • Assist managers with supervision of programs and activities 

    • Required to attend all training sessions and staff meetings 

    • Required to be ready to work immediately at time of scheduled shift 

    • Any other duties as assigned 

    Qualifications


    Qualifications 

      

    • Must be available to work evenings, weekends, and holidays 

    • Must be at least 16 years of age 

    • Excellent customer service experience 

    • Cash handling experience preferred 

    • Must follow all Federal, State and Local COVID mandates/guidelines 

    Working Conditions 

      

    Work is performed in several settings including a standard office environment at a recreational facility. Work may be performed both indoors and outdoors. Standard office equipment to be used includes computers, fax and copy machines, and telephones. 

      

    Physical Requirements 

      

    This position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, and pulling. 

     

  • 25 Days Ago

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WOR 0503 Guest Services Staff
  • RINK MANAGEMENT SERVICES CORPORATION
  • Effingham, IL OTHER
  • Job Details Level: Entry Job Location: WOR Workman Sports Complex - Effingham, IL Salary Range: Undisclosed DescriptionPosition: Guest Services Staff Description & Requirements Description Job Purpose...
  • 10 Days Ago

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Guest Services Front Desk at Workman Sports Complex (WOR 0504)
  • RINK MANAGEMENT SERVICES CORPORATION
  • Effingham, IL OTHER
  • Job Details Level: Entry Job Location: WOR Workman Sports Complex - Effingham, IL Position Type: Part Time Salary Range: $12.00 - $13.00 Hourly DescriptionJob Purpose Performs a variety of customer se...
  • 19 Days Ago

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Dining Services - Manager in Training
  • Healthcare Services Group, Inc.
  • EFFINGHAM, IL OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 21 Days Ago

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Environmental Services Department Manager
  • Healthcare Services Group, Inc.
  • Effingham, IL OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 22 Days Ago

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Environmental Services Assistant Manager
  • Healthcare Services Group, Inc.
  • PETERSBURG, IN OTHER
  • Compensation Range$38,000 - $42,000 salary Additional Information #Nowhiring Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and ...
  • 23 Days Ago

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0 Guest Services Manager jobs found in Vincennes, IN area

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Line Cook
  • McAlister's Deli
  • Vincennes, IN
  • The line cook duties include: Maintains food preparation areas, cooking surfaces, and utensils; Manages sanitation, heal...
  • 3/28/2024 12:00:00 AM

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Food Service Worker - North Knox School Corporation
  • Aramark Corp.
  • Bicknell, IN
  • Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and m...
  • 3/28/2024 12:00:00 AM

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KFC - Restaurant Supervisor - Urgently Hiring
  • KFC
  • Vincennes, IN
  • KFC/Taco Bell - Vincennes is currently hiring a full time or part time Restaurant Supervisor for our Vincennes, IN locat...
  • 3/27/2024 12:00:00 AM

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Restaurant Manager>
  • Denny's
  • Vincennes, IN
  • Denny's - 2728 N Sixth St [Restaurant Supervisor] As a Restaurant Manager at Denny's, you'll: Feed the lives of the cust...
  • 3/27/2024 12:00:00 AM

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Taco Bell - Restaurant Supervisor - Urgently Hiring
  • Taco Bell
  • Washington, IN
  • Taco Bell - Washington is currently hiring a full time or part time Restaurant Supervisor for our Washington, IN locatio...
  • 3/24/2024 12:00:00 AM

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Food Service Worker
  • Aramark
  • Princeton, IN
  • Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and m...
  • 3/6/2024 12:00:00 AM

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Executive Chef
  • Aramark
  • Princeton, IN
  • Job Description The Executive Chef is a management position overseeing hourly culinary staff, responsible for developing...
  • 2/21/2024 12:00:00 AM

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Food Service Worker Supervisor - North Knox School Corporation
  • Aramark
  • Bicknell, IN
  • Job Description North Knox School Corporation NO NIGHTS, WEEKENDS OR HOLIDAYS! As a Food Service Worker, you?ll assist w...
  • 2/5/2024 12:00:00 AM

Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager jobs
$27,114 to $42,028
Vincennes, Indiana area prices
were up 1.3% from a year ago

Guest Services Manager in Fort Smith, AR
With an exceptional answer based upon my years of experience with exceeding guest expectations.
December 01, 2019
Guest Services Manager in Charlotte, NC
The individual in this position is responsible for hiring, training, motivating, scheduling and directing the guest services staff members to ensure the highest level of customer service for all events at the US Airways Center.
January 28, 2020
Guest Services Manager in Saginaw, MI
We do highly value our team’s commitment to our standards of service and appreciate all that they do – personalised feedback from our guests always serves as the highest form of recognition for their individual and team efforts.
January 21, 2020