Guest Services Supervisor - Casino jobs in Abilene, TX
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Zoo Guest Services - Temporary
- City of Abilene
-
Abilene, TX
TEMPORARY
- GENERAL DESCRIPTION Under general supervision, to perform a wide range of customer service duties, sales, and support functions in Guest Services at the Abilene Zoo. Provides administrative support to the Guest Service Managers and Assistant Managers. Also, appropriately directs Zoo visitor traffic. SUPERVISION EXERCISED This position does not exercise supervisory duties. IMPORTANT AND ESSENTIAL DUTIES Greets and directs visitors to the Abilene Zoo as well as answer general questions. Provides administrative support for the Guest Service Managers and Assistant Managers.Assists with general customer services functions including answering guest inquiries, giving directions, providing information of zoo functions and activities. Process incoming and outgoing calls; process register payments, process reservation and visitation paperwork, equipment operation, and food preparation. Maintain, inspect, clean, take inventory, and follow policies and procedures of assigned equipment, areas, and surrounding spaces. Assist with guest surveys and other reports. Guest Services employees over 18 years of age may operate a City vehicle and/or motorized equipment (trains, gators and golf carts). May assist with other Guest Services operations. OTHER JOB RELATED DUTIES Perform other job related duties and responsibilities as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Administrative and office management principles, procedures and practices. Basic math skills including: addition, subtraction, multiplication, division, and percentages. General customer service. The safe operation of equipment/vehicles. Skill to: Operate a computer and other office equipment. Manage time effectively. Provide excellent customer service and communicate clearly. Efficiently and accurately manage cash handling functions. Interact with zoo guests in a professional and courteous way. Ability to: Work in outdoor conditions and in extreme heat and cold. Maintain confidentiality of client information. Work independently. Demonstrate a positive attitude and initiative. Organize and plan work activities to meet deadlines. Use resourcefulness and tact when dealing with upset customers. Accommodate changing work priorities. Communicate concisely both orally and in writing to both the public and staff. Follow and enforce the Abilene Zoo rules, policies and procedures. Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally. Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do. Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect. Experience and Training Guidelines: For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through: Experience: This is an entry level position, but preference may be given to individuals with previous customer service experience. Education/Training: A high school diploma, GED, or in the process of obtaining either is required. License or Certificate: Train Operation requires staff members to be a minimum 18 years of age with a valid driver’s license. Food Handlers Permit will be required if preparing food. Special Requirements: Requires staff members to be a minimum of 16 years of age. Must be able to work a flexible work schedule that may include nights, holidays and weekends. Must be able to work in outdoor conditions and in extreme heat and cold. Essential duties require the following physical skills and work environment: With or without accommodation, the “X” indicates the overall strength demand of the position during a typical workday: ___ Sedentary – lifting of no more than 10 pounds ___ Light – lifting no more than 20 pounds; carrying up to 10 pounds _X Medium – lifting no more than 50 pounds; carrying up to 25 pounds ___ Heavy – lifting no more than 100 pounds; carrying up to 50 pounds ___ Very Heavy – team lifting over 100 pounds; carrying more than 50 pounds Physical Demand Codes: The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task: Codes for how often:N = NoE = Extensive (100 – 70% of the time)M = Moderate (60 – 30% of the time)I = Infrequent (20 – 10% of the time)A = Almost Never (<10% of the time) Code / Task_E_ Standing_A_ Sitting_M_ Walking_M_ Lifting_M_ Carrying_ I_ Pushing/Pulling_ I_ Overhead Work_ I_ Fine Dexterity_ I_ Kneeling_ I_ Crouching_A_ Crawling_ I_ Bending_ I_ Twisting_A_ Climbing_A_ Balancing_E_ Vision_E_ Hearing_E_ Talking___ Other: _____________________
- 14 Days Ago
GUEST SERVICES REPRESENTATIVES
- US Air Education and Training Command
-
Goodfellow AFB, TX
FULL_TIME
- Duties Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests makes and issues room keys, and may escort guests to rooms as nee...
- 1 Month Ago
Zoo Guest Services - Part Time
- City of Abilene
-
Abilene, TX
PART_TIME
- GENERAL DESCRIPTION Under general supervision, to perform a wide range of customer service duties, sales, and support functions in Guest Services at the Abilene Zoo. Provides administrative support to...
- 14 Days Ago
Environmental Services Supervisor
- Shannon Health
-
San Angelo, TX
FULL_TIME
- Job Summary Supervises and inspects the activities of housekeeping employees within the hospital and adjacent buildings, performs on the spot corrections of sub-standard performance. Conducts on the s...
- 1 Month Ago
Environmental Services Supervisor
- Stephens Memorial Hospital
-
Breckenridge, TX
FULL_TIME
- Helping people feel better isn’t just about the treatment we give – the relationships we create and the compassion we share are just as important. At Stephens Memorial Hospital District we make a diff...
- 1 Month Ago
AREA SUPERVISOR
- BrightSpring Health Services
-
Eastland, TX
FULL_TIME
- AREA SUPERVISOR Job Locations US-TX-EASTLAND ID 2024-143108 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $44,990.40/Yr. Pay Max USD $44,990.40/Yr. Our Company ResCare ...
- Just Posted
Filters
- Current Active Filter
- Abilene, TX
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Guest Services Supervisor - Casino jobs found in Abilene, TX area
About Abilene, Texas
Abilene is located in northeastern Taylor County. The city limits extend north into Jones County. Interstate 20 leads east 149 miles (240 km) to Fort Worth and west 148 miles (238 km) to Midland. Three U.S. highways pass through the city. US 83 runs west of the city center, leading north 24 miles (39 km) to Anson and south 55 miles (89 km) to Ballinger. US 84 runs with US 83 through the southwest part of the city but leads southeast 52 miles (84 km) to Coleman and west with I-20 40 miles (64 km) to Sweetwater. US 277 follows US 83 around the northwest side of the city and north to Anson but he...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$37,864 to $54,071
Abilene, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019