Guest Services Supervisor - Casino jobs in Bakersfield, CA
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Environmental Services Manager-FT D.O.E. (Resume Required)
- Eagle Mountain Casino
-
Porterville, CA
FULL_TIME
-
DUTIES AND RESPONSIBILITIES:
- Manage custodial operations of all buildings and grounds, including supplies and parts.
- Ensure equipment is inspected and serviced to minimize down time on a preventive maintenance schedule.
- Generate all cleaning supply and chemical orders according to department needs.
- Ensure that all cleaning materials, chemicals, and equipment are used according to manufacturer’s instructions.
- Ensure all chemicals used at the facility are non-toxic to microbes and wastewater treatment plant.
- Maintain strict adherence to all applicable OSHA safety rules and regulations.
- Coordinate and supervise the custodial Team Members activities throughout the casino, ensuring a high standard of cleanliness.
- Conduct monthly inspections of all property facilities and prepare reports with recommendations for repair or upgrades.
- Facilitates the flow of information, by organizing and presiding over regularly scheduled meetings with all custodial Team Members.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Interviewing, hiring, and training of Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.
- Held accountable for the accuracy and thoroughness of department records and reports.
- Assist in the formulation of annual facilities budget and revisions.
- Responsible for cleanliness and overall condition of the entire casino.
- Ensure compliance of department policies and procedures.
- Must attend and be certified in all applicable trainings required.
- All other departmental duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
- Associate degree required in related field, and 3 years of direct EVS/custodial supervisory experience; or high school diploma, and 7 years’ of progressive EVS/custodial management experience required.
- Minimum of 3 years’ experience in managing an EVS/custodial department of 25 or more Team Members, including establishing best practices, policy/procedure development, Team Member development, and sourcing supplies required.
- The minimum age requirement is twenty-one (21).
- Experience in guest service, and quality/process improvement preferred.
- Effective communication and team building skills.
- Demonstrated organizational and management skills.
- Knowledge of policies, procedures, and regulatory requirements
- Understanding of health and safety codes, including knowledge of hazardous materials.
- Must be proficient in computer applications including Microsoft Office (Word, Excel, and Outlook)
- Must possess a valid driver’s license and be insurable by the casino’s insurance carrier.
- Must be able to lift and carry up to 50 lbs.
- Must be able to perform the essential duties of the job with or without reasonable accommodation.
- Must be able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
PHYSICAL AND ENVIRONMENTAL:
- While performing the duties of this job, the Team Members is required to talk, hear, stand, and sit.
- Regularly required to reach with hands and arms, use hand to finger, handle, or feel objects, tools, or controls.
- Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
- Must be able to operate in mentally and physically stressful situations.
- Must be able to lift and carry up to 30 pounds.
- The noise level is normally low (office setting) to moderate and high on the casino floor.
- Exposed daily to cigarette smoke, flashing lights, and ringing bells.
- Must be able to perform all essential duties of the job with or without reasonable accommodation.
REPORTS TO: Facilities Director
SUPERVISES: All Environmental Services Team Members
HOURS: Monday – Friday 8:00AM – 4:00PM; Hours may vary and some weekends
SALARY: $/hr. / weekly pay / non-overtime eligible
BENEFITS: Medical Dental, Vision, Group Life, and Healthiest You; Flexible Spending Plan (FSA), 401k, and PTO
PREFERENCE IN FILLING VACANCIES IS GIVEN TO QUALIFIED INDIAN APPLICANTS IN ACCORDANCE WITH THE TULE RIVER INDIAN PREFERENCE ORDINANCE; VETERAN PREFERENCE. EAGLE MOUNTAIN CASINO IS AN EQUAL OPPORTUNITY EMPLOYER.
Required
Experience- 3 year(s): Minimum of 3 years’ experience in managing an EVS/custodial department of 25 or more Team Members, including establishing best practices, policy/procedure development, Team Member development, and sourcing supplies required.
Education
Required- Associates or better in Management or related field
- 23 Days Ago
Guest Services Representative
- INNOVATIVE INTEGRATED HEALTH INC
-
Bakersfield, CA
FULL_TIME
- DescriptionWHO WE ARE:Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in thei...
- 21 Days Ago
Supervisor
- JAY NOLAN COMMUNITY SERVICES INC
-
Ridgecrest, CA
OTHER
- Job Details Job Location: Ridgecrest, 93555 - Ridgecrest, CA Salary Range: $66,560.00 - $68,000.00 Salary/year Job Shift: Day DescriptionJob Description Location: Ridgecrest, CA 93555 Schedule: Monday...
- 1 Month Ago
Supervisor Laboratory Services
- Mercy Hospital Of Bakersfield
-
BAKERSFIELD, CA
FULL_TIME
- OverviewFounded by the Sisters of Mercy Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services includi...
- 14 Days Ago
Accounting Supervisor
- SAN JOAQUIN ACCOUNTING AND TAX SERVICES
-
Bakersfield, CA
FULL_TIME
- Consciously work with management to create a workplace culture that is consistent with the overall organization's mission, vision, guiding principles, and values of the organization. The operational “...
- 10 Days Ago
Project Supervisor
- Community Services and Employment Training, Inc.
-
Porterville, CA
FULL_TIME
- Seasonal Full-time position. The position can last 4 to 6 months. The incumbent of this position will teach trainees technical skills of forestry fuel load reduction and vegetation management while as...
- 4 Days Ago
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0 Guest Services Supervisor - Casino jobs found in Bakersfield, CA area
About Bakersfield, California
Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$44,937 to $64,172
Bakersfield, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019