Guest Services Supervisor - Casino jobs in Beaumont, TX

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

O
Supervisor of Guest Services/Event Staff|Part-time| Ford Park Entertainment Complex
  • Oak View Group
  • Beaumont, TX PART_TIME
  • Overview

    Reporting to the Event Managers, the Supervisor of Guest Services/Event Staff will oversee and direct ushering, ticket scanning, concourse customer service, and greeters.  The role plays an essential part of guest experience and help build memories for those in attendance.  The position is in close communication with the event managers and may at times need to make educated decisions on how to deliver positive customer service on their own.

     

    This role will pay an hourly wage of $13 to $15.00. 

     

    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

     

    end date 3/11/2024

     

    Responsibilities

    • Work closely with the Event Managers to ensure that all event related information is properly relayed to part-time staff.
    • Prepare your assigned section for guests; this includes reporting any issues to the appropriate staff
    • When doors/gates open, welcome guests with a great smile and helpful attitude
    • Oversee scanning of event tickets ensuring that the proper ticket is being used to gain entry
    • Assist fans in locating their seats
    • Being alert and proactive to potential hazards and reporting incidents when they occur
    • Managing staff in your assigned area for issues and opportunities to make lasting memories for our fans
    • Respond to all guest concerns/complaints promptly and in a professional manner.  Report any issues to the Event Manager or dedicated department
    • Assist guests in ADA accessible seating sections
    • Enforce all building policies and procedures to ensure a safe environment for all guests
    • Manage the foot traffic flow of large crowds
    • Report, Respond, and Record all incidents that occur during an event.  These could include medical or safety incidents.
    • Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

    Qualifications

    • Experience in a hospitality, entertainment, security environment is preferred
    • Leadership experience preferred
    • Must love working with and helping people.
    • Ability to stand for long periods of time.
    • You must be able to maintain a POSITIVE attitude while handling difficult situations.
    • Flexible schedule: Availability to work nights, weekends, and some holidays.
    • Position may require to work events indoors and outdoors.

    Vaccination Statement

    We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

  • 5 Days Ago

A
Guest Services Representative
  • ALABAMA-COUSHATTA TRIBE OF TEXAS TRIBAL ECONO
  • Livingston, TX FULL_TIME
  • GUEST SERVICES REPRESENTATIVEUnder the direction of the Guest Services Supervisor, attends to and accommodates Naskila guests in general functions, including Players Club, telephone and retail sales i...
  • 12 Days Ago

V
Supervisor
  • Vecta Environmental Services, LLC
  • Beaumont, TX FULL_TIME
  • Our Mission: Our mission is to be the most trusted name in industrial services by advocating for our customer, valuing every member of our team, and maintaining accountability in everything we do. Vec...
  • Just Posted

B
Shop Supervisor
  • BISON SPECIALTY SERVICES
  • Beaumont, TX FULL_TIME
  • ```Duties```- Supervise and manage daily operations of the shop. This includes making sure all maintenance is being performed on automated equipment, and that all replacment parts are ordered and stoc...
  • 2 Months Ago

V
Industrial Cleaning Supervisor
  • Vecta Environmental Services, LLC
  • Beaumont, TX FULL_TIME
  • Our Mission: At Vecta Environmental, we are a leading industrial cleaning company specializing in providing comprehensive cleaning and maintenance solutions to various industries. With a commitment to...
  • 10 Days Ago

G
Security Shift Supervisor
  • GEO Reentry Services, LLC
  • Beaumont, TX FULL_TIME
  • Job Description Benefits InformationFull-time employees will enjoy a competitive benefits package with options for you and your family including: * Paid Time Off* Paid Holidays* 401(k) Matching* Healt...
  • 2 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Guest Services Supervisor - Casino jobs found in Beaumont, TX area

P
Housekeeping Room Attendant - Candlewood Suites Beaumont, TX
  • Palette Hotels
  • Beaumont, TX
  • Position: Housekeeping Room Attendant - Candlewood Suites Beaumont, TX Mission Statement Esperanto Developments is a dyn...
  • 3/19/2024 12:00:00 AM

H
Housekeeper
  • Healthcare Services Group
  • Lumberton, TX
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, a...
  • 3/18/2024 12:00:00 AM

G
Medication Aide
  • Grace Management
  • Beaumont, TX
  • Collier Park seeks compassionate and caring individuals who are dedicated to supporting exceptional senior living experi...
  • 3/18/2024 12:00:00 AM

C
LEAD, HOUSEKEEPER (FULL-TIME)
  • Crothall Services Group, Inc.
  • Beaumont, TX
  • **LEAD, HOUSEKEEPER (FULL-TIME)** **Beaumont, Texas 77701** **Posted Date:** Apr 30, 2021 * We are now hiring for a full...
  • 3/17/2024 12:00:00 AM

P
Pizza Hut - Restaurant Supervisor - Urgently Hiring
  • Pizza Hut
  • Lumberton, TX
  • Pizza Hut - 96 North is currently hiring a full time or part time Restaurant Supervisor for our Lumberton, TX location. ...
  • 3/16/2024 12:00:00 AM

P
Pizza Hut - Restaurant Supervisor - Urgently Hiring
  • Pizza Hut
  • Beaumont, TX
  • Pizza Hut - College is currently hiring a full time or part time Restaurant Supervisor for our Beaumont, TX location. A ...
  • 3/16/2024 12:00:00 AM

P
Pizza Hut - Restaurant Supervisor - Urgently Hiring
  • Pizza Hut
  • Buna, TX
  • Pizza Hut - Buna TX is currently hiring a full time or part time Restaurant Supervisor for our Buna, TX location. A Rest...
  • 3/16/2024 12:00:00 AM

A
Food Service Director - West Orange-Cove CISD
  • Aramark
  • Orange, TX
  • Job Description Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. ...
  • 1/26/2024 12:00:00 AM

Beaumont (/ˈboʊmɒnt/ BOH-mont) is a city in and the county seat of Jefferson County, Texas, in the United States, within the Beaumont–Port Arthur Metropolitan Statistical Area. Located in Southeast Texas on the Neches River about 85 miles (137 km) east of Houston (city center to city center), Beaumont had a population of 117,267 at the time of the 2010 census, making it the thirtieth-most populous city in the state of Texas. Beaumont was founded as a town in 1835. The early European–American settlement had an economy based on the development of lumber, farming, and port industries. In 1892, Jo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$41,079 to $58,662
Beaumont, Texas area prices
were up 1.2% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019