Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Reporting to the Event Managers, the Supervisor of Guest Services/Event Staff will oversee and direct ushering, ticket scanning, concourse customer service, and greeters. The role plays an essential part of guest experience and help build memories for those in attendance. The position is in close communication with the event managers and may at times need to make educated decisions on how to deliver positive customer service on their own.
This role will pay an hourly wage of $13 to $15.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
end date 3/11/2024
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
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0 Guest Services Supervisor - Casino jobs found in Beaumont, TX area