Guest Services Supervisor - Casino jobs in Boca Raton, FL
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
GUEST SERVICES SUPERVISOR
- Hilton Garden Inn - Boca Raton
-
Boca Raton, FL
FULL_TIME
-
This is the job description for GUEST SERVICES SUPERVISOR
Job Title: Guest Services Supervisor
Department: Front Office/Guest Services
Company: Dimension Hospitality
Reports To: Front Office Manager/ AGM/ Guest Services Manager
Supervises: Guest Services Representatives
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to
guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and
travel directions.
3. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees.
9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
10. Other duties as assigned.
Job Skills:
1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Job Qualifications:
Education: HS Diploma or equivalent.
Experience: Minimum 1 year guest services, general office, accounts receivable or customer service experience;
OR an equivalent combination.
Licenses/Certifications: N/A
Management Activities: Check all that apply
X Direct the work of associates
X Handle associate complaints
Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.
Additional physical, visual and working requirements:
X Stand for long periods of time
X Walk extended distances
X Lift/carry 6-25 lbs.
X Reach hands and arms in any direction
X Able to work overtime and irregular hours
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates. - 19 Days Ago
Guest Services
- Elevate Entertainment Group
-
Delray Beach, FL
FULL_TIME
- About Us Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Grow...
- 10 Days Ago
Guest Services Associate
- Go Rentals
-
Beach, FL
FULL_TIME
- About Us Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into...
- 19 Days Ago
Guest Services Associate
- GO RENTALS
-
Boca Raton, FL
OTHER
- Job Details Job Location: BCT SIG - Boca Raton, FL Position Type: Full Time Education Level: High School Salary Range: $16.50 - $17.00 Hourly Job Category: Sales DescriptionAbout Us Go Rentals was fou...
- 19 Days Ago
Guest Services Associate
- GO RENTALS
-
Beach, FL
OTHER
- Job Details Job Location: PBI SIG - West Palm Beach, FL Position Type: Full Time Education Level: High School Salary Range: $16.50 - $17.00 Hourly Job Category: Sales DescriptionAbout Us Go Rentals wa...
- 19 Days Ago
Guest Services Associate
- Go Rentals
-
Boca Raton, FL
FULL_TIME
- About Us Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into...
- 19 Days Ago
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0 Guest Services Supervisor - Casino jobs found in Boca Raton, FL area
Guest Service Supervisor
- Turnberry Associates, Inc.
-
Hallandale, FL
- ** Guest Service Supervisor** **Job Category****:** Guest Services **Requisition Number****:** FRONT005073 Showing 1 loc...
- 4/26/2024 12:00:00 AM
Event Host
- Bowlero Corp
-
Boca Raton, FL
- Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
- 4/24/2024 12:00:00 AM
Bartender
- American Social
-
Boca Raton, FL
- Job Functions: •Live and embraces American Social Vision and Core Values •Reports to work on time and prepared for the s...
- 4/24/2024 12:00:00 AM
Host - Boca Raton Maggiano's
- Brinker International
-
Boca Raton, FL
- Our Hosts are responsible for the initial greeting and seating of Guests, answering phones, taking reservations, maintai...
- 4/23/2024 12:00:00 AM
PM Housekeeper
- ST ANDREWS COUNTRY CLUB
-
Boca Raton, FL
- Job Details Job Location St Andrews Country Club Property Owners Association - Boca Raton, FL Position Type Full Time Sa...
- 4/23/2024 12:00:00 AM
GUEST SERVICE SUPERVISOR - MARRIOTT BOCA RATON
- Dimension Hospitality
-
Boca Raton, FL
- Job Type Full-time Description Reports To: Front Office Manager/ AGM/ Guest Services Manager Supervises: Guest Services ...
- 4/22/2024 12:00:00 AM
GUEST SERVICE SUPERVISOR - HILTON GARDEN INN BOCA RATON
- Dimension Hospitality
-
Boca Raton, FL
- Job Type Full-time Description Reports To: Front Office Manager/ AGM/ Guest Services Manager Supervises: Guest Services ...
- 4/22/2024 12:00:00 AM
Restaurant General Manager for Waterfront Restaurant
- Schulte Companies
-
Boca Raton, FL
- Job Description Waterstone Resort Marina, A Curio Collection by Hilton property, managed by Schulte Hospitality Groupis ...
- 4/22/2024 12:00:00 AM
About Boca Raton, Florida
According to the United States Census Bureau, the city has an area of 29.1 sq mi (75.4 km2), of which 27.2 sq mi (70.4 km2) of this is land and 1.9 sq mi (5.0 km2) of it (6.63%) is water. Boca Raton is a "principal city" (as defined by the Census Bureau) of the Miami metropolitan area. Approximately 1 sq mi is on the barrier island Deerfield Beach Island (DBI), also colloquially known as Deerfield Cay. Like other South Florida cities, Boca Raton has a water table that does not permit building basements, but there are several high points in the city, such as 4th Avenue which is aptly named "Hig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$41,464 to $59,212
Boca Raton, Florida area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019