Guest Services Supervisor - Casino jobs in Cedar Rapids, IA
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Casino Accounting Supervisor
- Casino Queen Marquette
-
Marquette, IA
FULL_TIME
-
The Casino Accounting Supervisor manages daily accounting and reporting of all gaming and non-gaming revenue. This position manages all general accounting functions including accounts payable, payroll, and period-end close processes.ESSENTIAL DUTIES and RESPONSIBILITIES
- Ensure consistent high-quality service to all our team members and guests.
- Provide hands-on leadership to Revenue Accounting department.
- Prepare and post revenue journal entries for all revenues and comp and coupon expenses.
- Assist with reconciliation of general ledger.
- Prepare weekly gaming tax returns.
- Maintain tracking records for all revenue.
- Review all departmental activity with Controller and Director of Finance.
- Timely communicate all Revenue Accounting issues.
- Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and employee and guest information.
- Prepare and deliver reports as needed.
- Track and complete all government reporting.
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
- Follow lawful directions from supervisors.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
- Interact well with others and be a positive influence on team member morale.
SUPERVISORY RESPONSIBILITIES- Proficiency in supervisory skills for managing the revenue accounting department.
- Carry out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS- Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills.
- Requires the ability to manage multiple priorities in a fast-paced environment.
- Must be able to maintain a flexible work schedule.
- Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.
- All team members must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE- An Associate’s degree in a finance- or accounting-related field, at least 2 years of experience in finance or accounting, or the equivalent combination of education and experience is required.
- Gaming experience is preferred.
- Must possess excellent guest service skills to effectively deal with guests.
- 23 Days Ago
Guest Services Supervisor
- Spare Time Entertainment
-
Rapids, IA
FULL_TIME
- Job Title: Guest Services Supervisor Location: Spare Time Family Entertainment Center, Trussville, AL Position Type: Full-time Salary: $16-$18/hr Benefits: Full benefits package included Overview:Spar...
- 12 Days Ago
Gaming Supervisor
- Casino Queen Marquette
-
Marquette, IA
FULL_TIME
- Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to...
- 7 Days Ago
Valet Services Attendant
- Riverside Casino and Golf Resort
-
Riverside, IA
FULL_TIME
- The Valet Attendant is responsible for parking and retrieving guests’ vehicles, handling of luggage and personal items, along with golf equipment. This position is also responsible for greeting guests...
- 29 Days Ago
FanDuel Cashier/Supervisor
- Diamond Jo Casino Dubuque
-
Dubuque, IA
FULL_TIME
- Provide excellent customer service at our FanDuel Sportsbook by accepting wagers for various race and/or sports events and verifying and cashing winning Race and Sports tickets. Accept and understand ...
- 20 Days Ago
Airport Guest Services Lead
- The Eastern Iowa Airport
-
Rapids, IA
FULL_TIME
- Provides support to the Airport Guest Services Supervisor in leading the Airport Guest Services team to provide a high quality customer experience. Essential functions include serving as dispatcher, m...
- 11 Days Ago
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0 Guest Services Supervisor - Casino jobs found in Cedar Rapids, IA area
Restaurant Shift Supervisor - $18 hr
- Panera Iowa
-
Iowa City, IA
- **Restaurant Shift Supervisor - $18 hr** + **Job Tracking ID**: 85402-278422 + **Job Location**: Iowa City, IA + **Job L...
- 4/24/2024 12:00:00 AM
Restaurant/Banquet Chef - Hilton Garden Inn, Cedar Rapids
- Lloyd Companies
-
Cedar Rapids, IA
- Job Description Job Description SUMMARY The Banquet Chef is responsible for providing a pleasurable experience for guest...
- 4/23/2024 12:00:00 AM
Task Associate
- Ulta Beauty, Inc.
-
Cedar Rapids, IA
- ? : We consider applications for this position on an ongoing basis. OVERVIEW: Experience a place of energy, passion, and...
- 4/23/2024 12:00:00 AM
Facility Technician - Cedar Rapids, IA
- Spare Time Entertainment
-
Cedar Rapids, IA
- Job Responsibilities Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) Assist with tasks g...
- 4/23/2024 12:00:00 AM
Guest Service Supervisor
- Drury Hotels Company, LLC
-
Coralville, IA
- Starting at $19.00+ an hr! Property Location: 815 1st Avenue - Coralville, Iowa 52241 You belong at Drury Hotels. Gettin...
- 4/21/2024 12:00:00 AM
Activity Coordinator (0.5 FTE)
- Cedar Rapids Community School District
-
Cedar Rapids, IA
- Activity Coordinator (0.5 FTE) JobID: 12484 + Position Type: High School Teaching + Date Posted: 3/27/2024 + Location: W...
- 4/20/2024 12:00:00 AM
Food Service Worker
- Aramark
-
Coraville, IA
- Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and m...
- 4/17/2024 12:00:00 AM
Server CID Airport
- SSP
-
Cedar Rapids, IA
- Job Description $6.75 / Hour PLUS tips Hiring Immediately Set Schedules Opportunity for Advancement Full Benefits Employ...
- 4/12/2024 12:00:00 AM
About Cedar Rapids, Iowa
The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either.
Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$40,532 to $57,882
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019