Guest Services Supervisor - Casino jobs in Chico, CA

Position open until filled.

• Follow job tasks issued by Housekeeping Supervisor.
• Respond to and notify Housekeeping Supervisor of all guest requests or complaints.
• Replenish all supplies in guest rooms.
• Strip beds, roll-aways and cribs.
• Change sheets.
• Clean all showers, sinks, toilets, and floors.
• Clean walls and doors as needed.
• Vacuum carpet in rooms, halls, lobby and elevator.
• Clean windows and blinds.
• Collect, sort, clean, fold and store laundry.
• Operate washing and drying equipment.
• Maintain laundry room in clean and orderly fashion.
• Move furniture to clean.
• Maintain appearance standards as outlined in departmental and BLC policies.
• Provide information and explain Players Club benefits, property amenities & marketing programs to our guests.
• Provide courteous service to our guests and be cordial to all Team Members.
• Communicate effectively both orally and in writing.
• Works safely and efficiently, utilizing safe equipment, techniques, and products.
• Maintain a good attendance record.
• Is current on facility disaster plan and acts accordingly.
• Other duties as assigned.

• Creates an atmosphere of FUN for all casino guests.
• Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.
• Maintains a professional departmental, company and community reputation.

• To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
• To maintain a professional departmental, company and community reputation.
• To enforce performance standards, policies and procedures as they relate to the department.
• To maintain a consistent, regular attendance record.