Guest Services Supervisor - Casino jobs in Columbus, OH

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Community Ambassador
  • RAPPORT GUEST SERVICES
  • Columbus, OH FULL_TIME

  • The role of the Community Ambassador is to enhance the workplace experience by establishing relationships with employee occupants and stakeholders and providing exceptional hospitality and concierge services. The ambassador is responsible for but not limited to the onsite operations of the campus ranging from marketing, campus engagement, communications and service coordination, oversight of special event coordination and outdoor activities.

    Knowledge of corporate office operations, on premise amenity services and event planning and coordination is necessary for this position.

    Responsibilities:

    · Assist in all aspects of employee return to work, including understanding BU groups return dates, support and services required.

    · Form relationships with key personal, stakeholders, BU leadership and functional leads across Corporate Services.

    · Work as Community liaison for business units to implement campus initiatives, projects, campaigns, and the coordination of building wide and BU specific events.

    · Create site and service road shows to help familiarize new employees with the working and amenity environment.

    · Enhance the community environment by projecting a level of uncompromising organization and cleanliness, work closely with Property Management and other vendors ensuring excellence all around.

    · Understand how to resolve any issue within the work environment, including maintaining a main contact list for various situations, i.e. technology, facilities, security.

    · Create a sense of community by working with Site Leads and relevant teams to develop and implement community promotion, engagement strategies for campus.

    · Work alongside the broader team to plan and coordinate community events and engagements to support RTO initiatives and WPE programming.

    · Contribute to related marketing tools to ensure community awareness of all promotions, new Amenity features, or any new procedures i.e. Location Jive Pages

    · Develop concierge type services for employee base; provide information about local features, dining, shopping, etc.

    · Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues.

    · Create metrics, monitor and measure the success of all program engagements and value.

    Requirements/Experience:

    · Prior hospitality or event support experience

    · Hospitality, event planning, and customer service experience

    · Strong verbal and written communication skills

    · Commercial management experience

    · Technical skills (handling data, standardized reporting, visualization)

    · Exceptional organizational and multi-tasking skills

    · Strong interpersonal and networking skills



  • 2 Days Ago

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Player Services Cashier - FT
  • Hollywood Casino at Columbus
  • Columbus, OH FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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Casino Host
  • Hollywood Casino at Columbus
  • Columbus, OH FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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Player Services Main Banker - FT
  • Hollywood Casino at Columbus
  • Columbus, OH FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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Housekeeping Supervisor or Environmental Services Supervisor
  • Trilogy Health Services
  • Lancaster, OH FULL_TIME
  • What You Can Expect:Are you an experienced Housekeeping Supervisor with a passion for serving others? We offer an exciting opportunity to use your skills in a purpose-focused and rewarding environment...
  • 1 Month Ago

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Guest Services Ambassador 3
  • Sandpiper Property Mgt
  • Sunbury, OH PART_TIME
  • The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsiblefor ensuring an excellent guest experience by conducting front desk...
  • 13 Days Ago

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0 Guest Services Supervisor - Casino jobs found in Columbus, OH area

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Host - High Paying
  • Dividend Restaurant Group
  • Columbus, OH
  • About the Organization OVERVIEW ABOUT DIVIDEND RESTAURANT GROUP Dividend Restaurant Group (DRG) was built on the core be...
  • 4/16/2024 12:00:00 AM

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Server
  • HMSHost International
  • Columbus, OH
  • Server ** Server** **Summary** The Server is responsible for taking food and beverage orders; entering orders quickly an...
  • 4/16/2024 12:00:00 AM

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Housekeeper
  • Innvitehospitality
  • Columbus, OH
  • **Required tasks:** - Stock cart and maintain in a neat and organized shape at all times. - Completely service guest roo...
  • 4/16/2024 12:00:00 AM

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Food and Beverage Manager - AC Hotel Columbus Downtown - New Hotel!
  • Hotel Resource
  • Westerville, OH
  • **Restaurant - Food Service** **Food and Beverage Manager - AC Hotel Columbus Downtown - New Hotel!** Food and Beverage ...
  • 4/16/2024 12:00:00 AM

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Host - DraftKings Sports & Social Columbus
  • The Cordish Companies
  • Columbus, OH
  • Live! Hospitality & Entertainment is bringing it's first Draftkings Sports & Social to the Columbus area (opening Summer...
  • 4/15/2024 12:00:00 AM

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Guest Service Supervisor $500 HIRING BONUS!
  • Columbus Region
  • Columbus, OH
  • **Guest Service Supervisor $500 HIRING BONUS!** ****Rise. Shine. Work Happy.**** **** **SO MUCH MORE** Property Location...
  • 4/14/2024 12:00:00 AM

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Barback - Draft Kings Sports & Social Columbus
  • Sports & Social
  • Columbus, OH
  • Barback Responsibilities include, but are not limited to: Show that you are an energetic, outgoing, fun person while mai...
  • 4/14/2024 12:00:00 AM

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Bartender - DraftKings Sports & Social Columbus
  • Sports & Social
  • Columbus, OH
  • Bartender Responsibilities include, but are not limited to: Provide an energetic, outgoing, fun personality while mainta...
  • 4/12/2024 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$41,591 to $59,394
Columbus, Ohio area prices
were up 1.3% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019