Guest Services Supervisor - Casino jobs in Dayton, OH

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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MHW 0503 Guest Services Staff
  • RINK MANAGEMENT SERVICES CORPORATION
  • Middletown, OH OTHER
  • Job Details

    Job Location:    MHW Middletown Holiday Whopla - Middletown, OH
    Position Type:    Seasonal
    Salary Range:    $11.00 - $13.00 Hourly

    Description

    Position: Guest Services 

     

    Description & Requirements 

     

    Job Purpose 

    This seasonal position performs duties for a variety of positions with primary focus on excellent customer service at a busy ice rink. 

      

    Duties and Responsibilities 

    • Practice excellent customer service 

    • Greet all guests promptly and politely 

    • Ability to give guests proper directions to the facility within local surrounding area 

    • Communicate clearly and professionally with guests and staff 

    • Execute policies and procedures professionally and accurately 

    • Accurately handle cash and register transactions 

    • Process transactions for purchases and rentals 

    • Responsible for alerting managers on any discrepancies with the cash register 

    • Pass out skates to guests 

    • Return skates to skate racks 

    • Disinfect skates 

    • Clean/wipe down skates upon return 

    • Use skate sharpening equipment to sharpen skates 

    • Daily cleaning tasks within department 

    • Required to attend all training sessions and staff meetings 

    • Maintain a clean and safe facility 

    • Required to be ready to work immediately at time of scheduled shift 

    • Assist customers with equipment 

    • Monitor skaters on the ice 

    • Any other duties as assigned 

     

    Qualifications


    Qualifications 

    • Must be available to work evenings, weekends, and holidays 

    • Must be at least 16 years of age 

    • Excellent customer service experience 

    • Cash handing experience a plus 

     

    Working Conditions 

    The position is located at a recreational or outdoor facility. Work may be done both indoors and outdoors. The majority of work will be done on or around ice. 

     

    Physical Requirements 

    Position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and ice skating. 

  • 8 Days Ago

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Assistant Guest Services Manager
  • Dayton Society of Natural History
  • Dayton, OH FULL_TIME
  • Job Title: Assistant Guest Services Manager Department: Guest Services Reports To: Guest Services Manager FLSA Status: Non-Exempt, Hourly – $14-$16/hr Summary The Assistant Guest Services Manager assi...
  • 24 Days Ago

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Guest Services Representative
  • Wing Zone
  • Dayton, OH FULL_TIME
  • GUEST SERVICE REPRESENTATIVE Each Employee Must: Be eligible to work under all Federal, State, and Local laws. Be neat and well groomed. Be pleasant and have an upbeat personality. Be dependable, reli...
  • 1 Day Ago

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Guest Services Associate (Weekends)
  • Dayton Society of Natural History
  • Dayton, OH FULL_TIME
  • Job Title: Guest Services Associate (Weekends) Department: Guest Services Reports To: Guest Services Manager FLSA Status: Non-Exempt, Hourly – $11/hr Summary The Guest Services Associate is responsibl...
  • 8 Days Ago

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Guest Services Representative
  • Attaya Inc.
  • Dayton, OH FULL_TIME
  • GUEST SERVICE REPRESENTATIVEEach Employee Must:Be eligible to work under all Federal, State, and Local laws.Be neat and well groomed.Be pleasant and have an upbeat personality.Be dependable, reliable ...
  • 9 Days Ago

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Guest Services Representative
  • The Dayton Art Institute
  • Dayton, OH FULL_TIME
  • Guest Services Representative Dayton Art Institute is an Affirmative Action/Equal Employment Opportunity Employer Mission Through art, we create transformative and diverse experiences, strengthen comm...
  • 11 Days Ago

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0 Guest Services Supervisor - Casino jobs found in Dayton, OH area

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Cook - Dayton - Culinary/Nutrition - FT, 80 hours biweekly, Varied Shifts
  • Kettering Health
  • Dayton, OH
  • Overview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serv...
  • 3/28/2024 12:00:00 AM

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Cook/Baker Float - Main Campus - Culinary/Nutrition - FT, 80 hours biweekly, Varied Shifts
  • Kettering Medical Center Network
  • Dayton, OH
  • Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities servi...
  • 3/28/2024 12:00:00 AM

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Cook
  • Spring Hills Singing Woods
  • Dayton, OH
  • Spring Hills Singing Woods - Award winning company focused on employee experience. INVESTING IN YOUR FUTURE with, COMPET...
  • 3/28/2024 12:00:00 AM

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Campground Housekeeper
  • MHC Equity Lifestyle Properties
  • Wilmington, OH
  • With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long an...
  • 3/28/2024 12:00:00 AM

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Cook - Kettering Behavioral Medical Center - Culinary/Nutrition - PT, 40 hours biweekly, 1st Shift
  • Kettering Health
  • Dayton, OH
  • Overview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serv...
  • 3/26/2024 12:00:00 AM

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Hotel Front Desk Supervisor
  • Hotel Resource
  • Fairfield, OH
  • **Other** **Hotel Front Desk Supervisor** Hotel Front Desk Supervisor Great Wolf Lodge Fairfield OH **Hotel Front Desk S...
  • 3/24/2024 12:00:00 AM

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Food Service Director
  • Healthcare Services Group, Inc.
  • XENIA, OH
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 2/19/2024 12:00:00 AM

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Cook
  • Healthcare Services Group, Inc.
  • MIDDLETOWN, OH
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 2/5/2024 12:00:00 AM

Dayton (/ˈdeɪtən/) is the sixth-largest city in the state of Ohio and the county seat of Montgomery County. A small part of the city extends into Greene County. The 2017 U.S. census estimate put the city population at 140,371, while Greater Dayton was estimated to be at 803,416 residents. This makes Dayton the fourth-largest metropolitan area in Ohio and 63rd in the United States. Dayton is within Ohio's Miami Valley region, just north of Greater Cincinnati. Ohio's borders are within 500 miles (800 km) of roughly 60 percent of the country's population and manufacturing infrastructure, making t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$41,087 to $58,674
Dayton, Ohio area prices
were up 1.3% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019