Guest Services Supervisor - Casino jobs in Denver, CO
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
GUEST SERVICES SUPERVISOR
- Hilton Garden Inn Highlands Ranch
-
Highlands Ranch, CO
FULL_TIME
-
This is the job description for GUEST SERVICES SUPERVISOR
Job Title: Guest Services Supervisor
Department: Front Office/Guest Services
Company: Dimension Development
Reports To: Front Office Manager/ AGM/ Guest Services Manager
Supervises: Guest Services Representatives
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to
guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and
travel directions.
3. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees.
9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
10. Other duties as assigned.
Job Skills:
1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Job Qualifications:
Education: HS Diploma or equivalent.
Experience: Minimum 1 year guest services, general office, accounts receivable or customer service experience;
OR an equivalent combination.
Licenses/Certifications: N/A
Management Activities: Check all that apply
X Direct the work of associates
X Handle associate complaints
Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.
Additional physical, visual and working requirements:
X Stand for long periods of time
X Walk extended distances
X Lift/carry 6-25 lbs.
X Reach hands and arms in any direction
X Able to work overtime and irregular hours
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates. - 2 Days Ago
Guest Services Supervisor
- The Clayton Members Club & Hotel
-
Denver, CO
FULL_TIME
- GUEST SERVICES SUPERVISOR Reports to: Rooms Manager, position is non-exempt YOUR BENEFITS Position Rate of Pay: $23.50 per hour upsell incentives Strong sense of belonging through Opportunity, Equity,...
- 19 Days Ago
Guest Services Supervisor
- Stonebridge Companies
-
Denver, CO
FULL_TIME
- City, State:Denver, ColoradoStarting wage is $20/HR! The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensu...
- 1 Month Ago
Guest Services Supervisor
- Stonebridge Companies
-
Golden, CO
FULL_TIME
- City, State:Golden, Colorado The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are...
- 2 Months Ago
Guest Services Associate
- Go Rentals
-
Denver, CO
FULL_TIME
- About Us Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into...
- 9 Days Ago
Guest Services Representative
- Freddy's Frozen Custard & Steakburgers
-
Aurora, CO
PART_TIME
- Freddy's is looking for great Team Members – those who have a great smile, enjoy serving others, and carry positive energy in all that they do! The Freddy’s experience is only as good as our people! A...
- 12 Days Ago
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0 Guest Services Supervisor - Casino jobs found in Denver, CO area
Part Time Restaurant Server - Embassy Suites Denver Downtown
- Sage Hospitality
-
Denver, CO
- Why us?: The Embassy Suites by Hilton Denver Downtown and Convention Center Are you looking for a place that will inspir...
- 4/18/2024 12:00:00 AM
Pantry Cook- Urgently Hiring
- Ruths Chris
-
Denver, CO
- ** Pantry Cook- Urgently Hiring** **Job Category****:** Non-Tipped Employee **Requisition Number****:** PANTR03957 Showi...
- 4/18/2024 12:00:00 AM
Prep Cook
- Ruths Chris
-
Denver, CO
- ** Prep Cook** **Job Category****:** Non-Tipped Employee **Requisition Number****:** PREPC005561 Showing 1 location **Jo...
- 4/18/2024 12:00:00 AM
Hotel General Manager - Year Round - Full Time
- Hotel Resource
-
Denver, CO
- **Other** **Hotel General Manager - Year Round - Full Time** Hotel General Manager - Year Round - Full Time Alterra Moun...
- 4/18/2024 12:00:00 AM
Event Staff - Fiddler's Green Amphitheatre
- AEG Worldwide
-
Denver, CO
- For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host m...
- 4/18/2024 12:00:00 AM
Bartender
- Stonebridge Companies, LLC
-
Denver, CO
- **Bartender** ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist and approach all guests in a sincere, courteous and servic...
- 4/18/2024 12:00:00 AM
Brown Palace Housekeeping House Attendant
- The Brown Palace Hotel and Spa
-
Denver, CO
- About Us: The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invite...
- 4/16/2024 12:00:00 AM
Cook II - Pastry
- Marriott International, Inc
-
Denver, CO
- Additional Information Pay: $23.50/hour Job Number 24045762 Job Category Food and Beverage & Culinary Location Sheraton ...
- 3/15/2024 12:00:00 AM
About Denver, Colorado
Denver is in the center of the Front Range Urban Corridor, between the Rocky Mountains to the west and the High Plains to the east. Denver's topography consists of plains in the city center with hilly areas to the north, west and south. According to the United States Census Bureau the city has a total area of 155 square miles (401 km2), of which 153 square miles (396 km2) is land and 1.6 square miles (4.1 km2) (1.1%) is water. The City and County of Denver is surrounded by only three other counties: Adams County to the north and east, Arapahoe County to the south and east, and Jefferson County...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$43,116 to $61,571
Denver, Colorado area prices
were up 0.4% from a year ago
were up 0.4% from a year ago
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019