Guest Services Supervisor - Casino jobs in Des Moines, IA
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Guest Service Center Specialist
- Lakeside Hotel Casino
-
Osceola, IA
FULL_TIME
-
The Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assists guests and team members with exchanging cash and/or coin denominations.
- Assists guests with exchanging slot vouchers and table games chips/checks into monetary funds.
- Accurately count monetary funds presented to and received from guests and team members.
- Properly and accurately strap, bundle, and/or label monetary funds.
- Count all coin and paper monies with the use of automated machines.
- Properly and accurately complete all paperwork required by in-house, local, state, and federal agencies.
- Properly verify all checks being cashed through the cage by using all established internal standards up to and including checking with Certegy and Newave systems.
- Complete Table Games and Slot Department fills.
- Complete Slot Department jackpots.
- Distribute Table Games Dealer tokes.
- Other related duties as assigned.
EDUCATION/EXPERIENCE:High school diploma or GED required. Previous casino cage or high-volume cash handling experience preferred.LICENSES, CERTIFICATIONS OR REGISTRATIONS:Must be able to obtain and maintain and Iowa Gaming License.
EMPLOYEE BENEFITS INCLUDE:
- All rest and meal breaks are paid!
- Paid Time Off (PTO) earned each pay period for Full-Time Team Members
- Paid Holidays for Full-Time Team Members
- Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
- 401(k) with Company Match
- Free $25K Life Insurance for Full-Time Team Members
- Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance
- Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
- Employee Discounts, Team Celebrations, Awards, and more...
DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
#ZR - 10 Days Ago
Casino Host
- Lakeside Hotel Casino
-
Osceola, IA
FULL_TIME
- At Lakeside, we are a personable, loyal, and friendly company that connects with our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our rel...
- 7 Days Ago
Facility Housekeeping Supervisor
- Lakeside Hotel Casino
-
Osceola, IA
FULL_TIME
- The Housekeeping Supervisor oversees the operation of the Facilities Housekeeping department, assigning daily cleaning duties to team members and completing administrative duties as assigned. Expected...
- 9 Days Ago
Table games Supervisor (Dual Rate)
- Lakeside Hotel and Casino
-
Osceola, IA
FULL_TIME
- At Lakeside, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee is committed to enhancing our guests' satisfaction by bu...
- 1 Month Ago
Guest Services Ambassador
- Surety Hotel
-
Des Moines, IA
FULL_TIME
- GUEST SERVICES AMBASSADOR Position Profile Reports to: Guest Services Manager, position is non-exempt WHO WE ARE Surety Hotel is managed by Aparium Hotel Group which was founded in 2011. Since its fou...
- 15 Days Ago
Guest Services Manager
- Pizza Ranch - Urbandale
-
Urbandale, IA
FULL_TIME
- Job details$16 - $18 per hour tipsJob type: Full-time night and weekendsBenefits401(k)Dental insuranceHealth insurancePaid time offVision insurance Introduction: We are seeking a dynamic and experienc...
- 4 Days Ago
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0 Guest Services Supervisor - Casino jobs found in Des Moines, IA area
Server - Des Moines
- Spare Time Entertainment Inc
-
Des Moines, IA
- ** Server - Des Moines** **Job Category****:** Food and Beverage **Requisition Number****:** SERVE001584 Showing 1 locat...
- 4/22/2024 12:00:00 AM
Restaurant Shift Supervisor - $18 to $20 per hour
- Panera Iowa
-
Des Moines, IA
- **Restaurant Shift Supervisor - $18 to $20 per hour** + **Job Tracking ID**: 278425 + **Job Location**: Des Moines, IA +...
- 4/22/2024 12:00:00 AM
Housekeeping Public Space Attendant
- Des Moines Sheraton
-
West Des Moines, IA
- Hotel: Des Moines Sheraton Housekeeping Public Space Attendant Full time Atrium SPIRIT – where teamwork, passion and app...
- 4/22/2024 12:00:00 AM
Restaurant Server
- Des Moines Sheraton
-
West Des Moines, IA
- Hotel: Des Moines Sheraton Restaurant Server Part time Atrium SPIRIT – where teamwork, passion and appreciation ignite s...
- 4/22/2024 12:00:00 AM
Restaurant Busser - Part Time PM Shift - Hilton Des Moines
- Hilton
-
Des Moines, IA
- Part Time - PM Shift. $13.00/hr. 401(k) and PTO available at 90 days. Daily Pay available. Team Members enjoy hotel disc...
- 4/21/2024 12:00:00 AM
Guest Services Supervisor - Des Moines
- Spare Time Entertainment Inc
-
Des Moines, IA
- ** Guest Services Supervisor - Des Moines** **Job Category****:** Guest Services **Requisition Number****:** FRONT001581...
- 4/20/2024 12:00:00 AM
Server
- Oak View Group
-
Des Moines, IA
- Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services f...
- 4/20/2024 12:00:00 AM
Banquet/Line Cook
- Marriott International, Inc
-
Des Moines, IA
- Additional Information Day shifts, Evening shifts Job Number 24067361 Job Category Food and Beverage & Culinary Location...
- 4/17/2024 12:00:00 AM
About Des Moines, Iowa
Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$41,083 to $58,668
Des Moines, Iowa area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019