Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
We are looking for inspiring and inventive individual like you to help create one of kind personalized experiences for our guests while fostering a positive and imaginative culture. If this sounds like you, your new journey awaits you at the, The Westin in Southlake! At Harrell Hospitality Group, we stand out because we believe in our people and our culture. Engaged, satisfied, and dedicated associates are the key to our success. We deliver comprehensive health and wellness benefits, financial advisor, and vendor discounts to ensure both health and financial peace of mind.
Responsible for assisting with coordinating and leading all aspects of the hotel guest services operations and activities, while maintaining a profitable operation and maximize profitability. Ensure successful outcome of hotel guest concerns. Must provide attentive, courteous, and efficient customer service to all guests, clients, etc. according to hotel standards.
Offering:
- Competitive Wages
- Health & Wellness Benefits
- Free Meal During Shift
- Fun Events
- Free Parking
- Free Uniforms
- Recognition Programs
- HHG/Marriott Team Member Discount (including family & friends)
- Bonvoy Membership
Westin Dallas/Southlake is an EEO/ADA/VETS/Drug Free Workplace/E-Verify Participant.
Job Type: Full-time
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Work Location: In person
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0 Guest Services Supervisor - Casino jobs found in Fort Worth, TX area