Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Perform proper daily functions in the cage service window area. Ensuring that guests have a favorable gaming experience.
Responsible for accurately counting and recording assigned funds and making exchanges for funds throughout the shift, including jackpots, table credits, table fills, employee gratuity and employee exchanges. Keeping cash drawer balanced and impressed. Making accurate exchanges with vault. Completing Currency Transaction Reports, W2G tax forms and multiple transactions logs. Complete working knowledge of all facilities available for guests on property. Maintain a pleasant, friendly and welcoming attitude at all times. Have complete knowledge of all special events and promotional activities.
A high school diploma or GED equivalent. Six months cashier or banking experience. Must be able to obtain a valid gaming license by the state.
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0 Guest Services Supervisor - Casino jobs found in Jackson, MS area