Guest Services Supervisor - Casino jobs in Knoxville, TN
Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Supervisor - Casino jobs
Supervisor Guest Services
- Cumberland Village Center
-
La Follette, TN
FULL_TIME
-
Cumberland Village seeks a Guest Service Supervisor, full time, Monday through Friday, days and must have past customer service experience! Apply Today!
The Guest Services Supervisor oversees Customer Service, Recreation - Entertainment, the Gift Shop, and Salon Services; supervises Guest Services Department staff, receptionists, and volunteers. This individual is a member of the nursing center interdisciplinary and management team. The Guest Services Supervisor listens to what customers want, advocates for their quality of life, maintains flexibility to meet the needs of a variety of customers, and delivers on the small but important requests.Benefits
- $15.00 - $16.00/hour
- Variable compensation plans
- Tuition, Travel, and Wireless Service Discounts
- Employee Assistance Program to support mental health
- Employee Foundation to assist financially with unforeseen hardships
- Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.
- Nursing Student Loan Debt Repayment and Tuition Assistance
- Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
We also offer voluntary insurances such as:
- Pet Insurance
- Term and Whole Life Insurance
- Short-term Disability
- Hospital Indemnity
- Personal Accident
- Critical Illness
- Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.Requirements:
Position Highlights
- Ensures a meaningful Guest Services program for all guests that includes creative, intellectual, physical, service, social, and spiritual individual, and group opportunities each week based on the customer's needs, interests, abilities, preferences, treatment plans and goals.
- Works with center staff to resolve guest concerns
- Manages the monthly and annual customer satisfaction survey process within the facility and is responsible for the facility's customer satisfaction scores and response rates.
- Supervises the guest discharge follow-up process and ensures that discharged guests are contacted within 72 hours after discharge.
- Coordinates the Partner Program to ensure successful transition of new guests into nursing center life, including ensuring that rooms are ready for new Admissions, obtaining preference and choice profile from the guest and/or family; and getting to know new guests within 48 hours of admission.
- Bachelor's degree or higher preferred.
- Two (2) years full-time experience in customer service/hospitality preferred.
Compensation: $15.00 - $16.00 per hour - 23 Days Ago
Supervisor-Guest Services
- Genesis HealthCare
-
La Follette, TN
FULL_TIME
- POSITION SUMMARY: The Guest Services Supervisor oversees Customer Service, Recreation - Entertainment, the Gift Shop, and Salon Services; supervises Guest Services Department staff, receptionists and ...
- 1 Month Ago
Guest Services
- Blackberry
-
Walland, TN
FULL_TIME
- Blackberry Mountain is seeking friendly, welcoming attendants to join our legendary guest services team. This important, first-impression position earns competitive pay, exciting benefits, and rewardi...
- 1 Month Ago
Guest Services Night Auditor
- Wilderness Hotel and Resort Inc
-
Sevierville, TN
FULL_TIME
- SUMMARY: A Night Auditors is the front line of front desk operations attending to all guest assistance, check-ins, check-outs, and occasionally parking lot support. Night Auditors are also responsible...
- Just Posted
Guest Services Night Auditor
- TNJOBS
-
Sevierville, TN
FULL_TIME
- SUMMARY: A Night Auditors is the front line of front desk operations attending to all guest assistance, check-ins, check-outs, and occasionally parking lot support. Night Auditors are also responsible...
- 1 Day Ago
Guest Services Assistant Manager
- Wilderness Hotel and Resort Inc
-
Sevierville, TN
FULL_TIME
- JOB SUMMARY: Supervise, direct, develop, implement and coordinate activities of all front desk activities to provide superior service to our guests. Includes supervision of front desk associates, and ...
- 3 Days Ago
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0 Guest Services Supervisor - Casino jobs found in Knoxville, TN area
Chef Manager
- ARAMARK Refreshment Services, Inc.
-
Knoxville, TN
- Job Description We know that a Chef's job isn't only about the food. It takes skills, dedication, patience, and the righ...
- 4/25/2024 12:00:00 AM
Housekeeper l Hilton l Knoxville TN
- Hilton Knoxville
-
Knoxville, TN
- Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
- 4/24/2024 12:00:00 AM
Events Coordinator
- Mountain Mile
-
Knoxville, TN
- Job Description Job Description This is a hybrid role our address is: 2655 Teaster Lane Pigeon Forge, TN 37863 Company O...
- 4/24/2024 12:00:00 AM
AM Server-Drawing Room
- The Tennessean
-
Knoxville, TN
- Job Summary: Informacin disponible en espaol a continuacin. The Server is responsible for taking customer's food and dri...
- 4/23/2024 12:00:00 AM
Executive Chef
- Kennedy Concepts, Inc.
-
Knoxville, TN
- The Executive Chef oversees the daily operations of the Back of House (BOH) Kitchen, assuring that all performance goals...
- 4/23/2024 12:00:00 AM
Student PT Food Service Worker - Univ. of Tennessee
- Aramark Corp.
-
Knoxville, TN
- Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and m...
- 4/22/2024 12:00:00 AM
Food Service Worker - University of Tennessee-Starbucks
- Aramark Corp.
-
Knoxville, TN
- Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and m...
- 4/22/2024 12:00:00 AM
Student PT Food Service Worker - Univ. of Tennessee
- ARAMARK Refreshment Services, Inc.
-
Knoxville, TN
- Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and m...
- 4/22/2024 12:00:00 AM
About Knoxville, Tennessee
Knoxville is a city in the U.S. state of Tennessee, and the county seat of Knox County. The city had an estimated population of 186,239 in 2016 and a population of 178,874 as of the 2010 census, making it the state's third largest city after Nashville and Memphis. Knoxville is the principal city of the Knoxville Metropolitan Statistical Area, which, in 2016, was 868,546, up 0.9 percent, or 7,377 people, from to 2015. The KMSA is, in turn, the central component of the Knoxville-Sevierville-La Follette Combined Statistical Area, which, in 2013, had a population of 1,096,961.
First settled in 178...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$38,838 to $55,462
Knoxville, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Guest Services Supervisor - Casino do?
Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019