Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Do you have strong personal skills and like helping others? Are you looking to work in a fast paced environment? Are you a natural problem solver and are passionate about providing excellent Guest Service? Apply for our Guest Services Specialists position responsible for resolving a variety of concerns in person and over the phone. Specialists will assist Guests looking to purchase tickets, reschedule their trip, update their tickets, etc. Guest Service Specialists are efficient, organized, and ensure they are sharing accurate information with our Guests throughout the day.
This position is part-time and seasonal (April – October).
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0 Guest Services Supervisor - Casino jobs found in Lawrence, MA area