Guest Services Supervisor - Casino jobs in Macon, GA

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Guest Services Ambassador
  • Extended Stay America Macon
  • Macon, GA PART_TIME
  • The Guest Services Ambassador (Front Desk) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide an excellent guest experience.

    Essential Job Functions:

    Guest Relations:

    • Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed
    • Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible
    • Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities
    • Take steps to ensure the greatest guest satisfaction possible
    • Respond to situations as they arise and manage guest conflict

    Operations:

    • Inspect studios and public spaces daily according to company and brand standards
    • Be able to respond effectively and according to procedure in times of emergency
    • Ensure all policies and procedures are accurately followed at all times
    • Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events
    • Respond to guest service calls efficiently and expediently
    • Ensure safety of building and occupants; contacting emergency services/law enforcement when needed
    • Document work activity using the appropriate log and according to policy and procedure

    Sales & Revenue:

    • Executes the lead management process and completes all sales and marketing objectives as established by supervision
    • Review Studio Inventory daily to ensure maximization of studio revenue
    • Maintain effective sales of ancillary offerings to accommodate guests’ needs and maximize revenue
    • Follow revenue management guidelines as directed by supervision

    Additional Duties:

    • Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities.
    • Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision
    • All other duties as assigned by supervision

    Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces

    Job Type: Part-time

    Pay: $10.00 - $12.00 per hour

    Benefits:

    • Employee assistance program
    • Paid time off
    • Referral program

    Schedule:

    • Day shift
    • Holidays
    • Monday to Friday
    • Night shift
    • Weekends as needed

    Work setting:

    • In-person

    Work Location: In person

  • 20 Days Ago

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Guest Services Representative
  • TPG Hotels & Resorts
  • Warner, GA FULL_TIME
  • Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrativ...
  • 2 Days Ago

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Guest Services Ambassador
  • Sandpiper Property Mgt
  • Macon, GA PART_TIME
  • Job Summary:The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducti...
  • 15 Days Ago

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Driver/Porter - Guest Services
  • Reynolds Lake Oconee
  • Greensboro, GA FULL_TIME
  • Duties: Safely transports guests to their destination Loads and unloads golf clubs, luggage, etc. Informs guest of features available in the unit (e.g. key code, AC control, fireplace, etc.) Provides ...
  • 17 Days Ago

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Guest Services Ambassador
  • WSS Macon
  • Macon, GA FULL_TIME
  • Job Summary: The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conduct...
  • 1 Month Ago

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Guest Service Supervisor
  • Rigby's Entertainment Complex & Rigby's Water World
  • Warner, GA FULL_TIME
  • Candidates must be at least 18 years of age and able to work in a fast paced environment providing exceptional Guest Service. Responsibilities include, but aren’t limited to: Process ticket and gift s...
  • 12 Days Ago

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0 Guest Services Supervisor - Casino jobs found in Macon, GA area

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Food Service Director-Weekdays
  • ARAMARK Refreshment Services, Inc.
  • Macon, GA
  • Job Description The Food Service Director is a management position responsible for developing and executing dining solut...
  • 3/28/2024 12:00:00 AM

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Server
  • ClubCorp
  • Macon, GA
  • Server in Macon, GA at Healy Point Country Club **Location:** **Job Description** Server *Responsible for providing food...
  • 3/28/2024 12:00:00 AM

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Hotel Night Audit
  • Wyndham Property
  • Warner Robins, GA
  • Looking for a hotel front desk representative to work the overnight shift as well as alternating shifts as needed. Candi...
  • 3/28/2024 12:00:00 AM

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Restaurant Server
  • Mainsail Lodging & Development LLC.
  • Macon, GA
  • **Restaurant Server** **Department:** Food + Beverage **Reports to:** Food + Beverage Manager & Restaurant Supervisor **...
  • 3/27/2024 12:00:00 AM

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Restaurant General Manager
  • Rock N Roll sushi
  • Macon, GA
  • Job Description Job Description We are seeking a Restaurant General Manager/ Operating partner to join our team! You wil...
  • 3/27/2024 12:00:00 AM

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F&B Supervisor|Part-time| Macon Amphitheatre
  • Oak View Group
  • Macon, GA
  • Oak View Group: Oak View Group (OVG) is the worlds leading arena development, management, and hospitality company founde...
  • 3/26/2024 12:00:00 AM

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Cook
  • Mainsail Lodging & Development LLC.
  • Macon, GA
  • **Cook** **Department:** Culinary **Reports to:** Executive Chef & Sous Chef **Status:** Non-Exempt Share this Career Po...
  • 3/26/2024 12:00:00 AM

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Food Service Director-Weekdays
  • Aramark
  • Macon, GA
  • Job Description The Food Service Director is a management position responsible for developing and executing dining solut...
  • 2/28/2024 12:00:00 AM

Macon (/ˈmeɪkən/), officially Macon–Bibb County, is a consolidated city-county located in the state of Georgia, United States. Macon lies near the geographic center of the state, approximately 85 miles (137 km) south of Atlanta, hence the city's nickname "The Heart of Georgia." Located near the fall line of the Ocmulgee River, Macon is the county seat of Bibb County and had a 2017 estimated population of 152,663. Macon is the principal city of the Macon metropolitan area, which had an estimated population of 228,914 in 2017. Macon is also the largest city in the Macon–Warner Robins Combined St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$39,341 to $56,181
Macon, Georgia area prices
were up 1.5% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019