Guest Services Supervisor - Casino jobs in Minneapolis, MN

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Guest Service Representative-seasonal
  • Running Aces Casino & Racetrack
  • Saint Paul, MN FULL_TIME
  • Position: Aces Rewards Representative (2 openings) Department: Marketing Status: Part-time Hourly Days: Varies Hours: Varies Posting Date: 2/20/2012 until filled Responsibilities Responsible for the first line interaction with guests of Running Aces Harness Park on a daily basis. Associates are responsible for duties such as greeting our guests, answering the phones, printing Aces Rewards Cards, selling merchandise and more. Responsible for greeting our guests with a smile. Answering all incoming phone calls with a pleasant and professional manner and direct calls accordingly.

    Monitor all materials that are available to the public to ensure that information is current, the supply is adequate, restock, and monitor the supply for ongoing needs and inventory. Assist guests with concerns, questions, and inquiries. Know our top players, guests, and build rapport with them daily. Daily review the merchandise presentation and inventory to ensure there are adequate items for sale to the guests.

    Take pride of ownership of the front desk and Aces Rewards keeping a clean and tidy work environment. Monitor Club Aces to ensure the area is clean and kept up. Understand the resources available to you as a Team Member. Conduct Guest Surveys and provide reports to Manager.

    Other job duties as assigned. Job Requirements Must be approachable, dependable, reliable, pleasant, positive, professional, strong ability to work with other team members, good listener, patient and friendly. Knowledge of current events, promotions, and activities. Ability to handle Guests issues in a friendly manner, follow-up with Guests with a can-do attitude, promptly respond, and seek the answer from other areas if you are unable to answer the specific question and/or concern.

    Working knowledge of the Micro's retail system. System knowledge of Bravo and the Player's Club system. High School Diploma of GED required. Excellent communication, customer service and organizational skills.

    Ability to operate computers including knowledge of Word, Excel, Outlook and the Bravo and Micro's system a plus. Must be able to type 30 wpm with accuracy. Ability to work with numbers and cash. Ability to lift up to 25 pounds.

    Must have flexible schedule and be available for varying shifts and days.
  • 18 Days Ago

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Guest Service Representative-seasonal
  • Running Aces Casino & Racetrack
  • Forest, MN TEMPORARY
  • Guest Service Representative HIRING FOR A SEASONAL POSITION! Location: On-site, Running Aces Casino - 15201 Running Aces Blvd, Columbus, MN 55025 Schedule: May - September / Shifts include nights, wee...
  • 21 Days Ago

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Guest Service Representative
  • Running Aces Casino & Racetrack
  • Forest, MN FULL_TIME
  • GUEST SERVICE REPRESENTATIVE HIRING IMMEDIATELY FOR PART TIME POSITIONS! $16.00 PER HOUR! Location: Running Aces Casino Hotel Racetrack - 15201 Running Aces Blvd, Columbus, MN 55025 Schedule: Full tim...
  • 21 Days Ago

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Guest Room Attendant II
  • Treasure Island Resort & Casino
  • Welch, MN FULL_TIME
  • *Pay rate* $19.00/hr SUMMARY: To clean and inspect hotel rooms. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older....
  • 6 Days Ago

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Custodian Supervisor - Little Six Casino
  • GE
  • Prior Lake, MN FULL_TIME
  • Elevate your leadership skills as a Custodian Supervisor at our premier casino resort and entertainment destination. As a supervisor you will lead your team to ensure optimum guest service delivery an...
  • 26 Days Ago

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0504 Guest Services
  • RINK MANAGEMENT SERVICES CORPORATION
  • Waconia, MN OTHER
  • Job Details Level: Entry Job Location: Waconia , MN Salary Range: $12.00 - $13.00 Hourly DescriptionPosition: Guest Services Staff Description & Requirements Description Job Purpose Performs a variety...
  • 18 Days Ago

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0 Guest Services Supervisor - Casino jobs found in Minneapolis, MN area

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Front Desk Supervisor
  • Wissota Hospitality
  • River Falls, WI
  • Job Description Job Description Job Summary The Guest Services Supervisor assists in supervising guest services operatio...
  • 4/26/2024 12:00:00 AM

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Part-Time Food Busser
  • Westin Minneapolis
  • Minneapolis, MN
  • About Us: Located in the heart of bustling downtown Minneapolis, the Westin makes its home in the iconic Farmers & Mecha...
  • 4/26/2024 12:00:00 AM

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Seasonal Trolley Driver - $300 Sign on Bonus
  • Canterbury Park
  • Shakopee, MN
  • ** Seasonal Trolley Driver - $300 Sign on Bonus** **Job Category****:** Guest Services **Requisition Number****:** SEASO...
  • 4/25/2024 12:00:00 AM

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Spa Guest Services Coordinator
  • Woodhouse Spas
  • Osseo, MN
  • Benefits: Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Heal...
  • 4/24/2024 12:00:00 AM

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Guest Services Supervisor
  • HOM Furniture, Inc.
  • Minneapolis, MN
  • **Guest Services Supervisor** **in Coon Rapids, MN** **(Regular Full Time)** Summary This position supervises and is res...
  • 4/24/2024 12:00:00 AM

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$16+ Hotel Guest Services Supervisor - Element Mall of America
  • Terratron
  • Minneapolis, MN
  • Terratron, Inc. offers a competitive benefit package to all Full-Time Associates: Medical, Vision, and Dental Insurance,...
  • 4/24/2024 12:00:00 AM

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Food & Beverage Supervisor - (Minneapolis)
  • Sherman Associates
  • Minneapolis, MN
  • Job Description Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighborhood to relax and recharge, ...
  • 4/22/2024 12:00:00 AM

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Executive Sous Chef - U.S. Bank Stadium
  • Aramark
  • Minneapolis, MN
  • Job Description Aramark is currently seeking an Executive Sous Chef to support U.S. Bank Stadium, home of the NFL Minnes...
  • 4/1/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$44,937 to $64,172
Minneapolis, Minnesota area prices
were up 1.4% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019