Guest Services Supervisor - Casino jobs in New Orleans, LA

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Valet Supervisor - Part Time
  • Evolution Parking & Guest Services
  • Orleans, LA PART_TIME
  • Job Summary

    The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff and overall support to the Guest Service Manager.

    Essential Responsibilities

    • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients.
    • Greet guests in a professional and friendly demeanor upon arrival and departure.
    • Ensure valet attendants provide the highest level of customer service.
    • Provide strong leadership and lead by example to enhance the team’s performance.
    • Monitor and maintain efficient traffic flow throughout the valet staging area.
    • Supervise valet operations and resolve issues in the absence of the Guest Service Manager.
    • Retrieve and park vehicles in designated areas cautiously.
    • Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform.
    • Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location.
    • Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures.
    • Adhere to site specific safety and security procedures.
    • Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles and ash urns.
    • Ensure all keys are properly stowed in the key box.
    • Participate in Crescendo Academy and Crescendo Leadership developmental Programs.
    • Other duties as assigned.

    Minimum Education Required

    • Associates Degree, High School Diploma or GED required, or relevant working experience.
    • Understanding of general business practices including accounting, human resources, and customer service.

    Minimum Experience Required

    • Experience in valet parking.
    • Valid US Drivers License.
    • 2 years in a management position.
    • Experience with HRIS platforms, such as ADP.
    • Experience with Customer Service.

    Skills Required

    • Strong customer service and client relationship skills.
    • Excellent oral and written communication skills.
    • Strong technology proficiency.
    • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
    • Ability to collaborate effectively and work as part of a team.
    • Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.
  • 16 Days Ago

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Valet Supervisor - Full Time
  • Evolution Parking & Guest Services
  • Orleans, LA FULL_TIME
  • Job Summary The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expect...
  • 17 Days Ago

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Lead Valet Supervisor - Full Time
  • Evolution Parking & Guest Services
  • Orleans, LA FULL_TIME
  • Job Summary The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expect...
  • 16 Days Ago

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GUEST SERVICES SUPERVISOR
  • Homewood Suites New Orleans
  • New Orleans, LA FULL_TIME
  • This is the job description for GUEST SERVICES SUPERVISOR Job Title: Guest Services Supervisor Department: Front Office/Guest Services Company: Dimension Hospitality Reports To: Front Office Manager/ ...
  • 19 Days Ago

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Guest Services Supervisor
  • Stonebridge Companies
  • Orleans, LA FULL_TIME
  • City, State:New Orleans, Louisiana The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the gues...
  • 21 Days Ago

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Guest Services Supervisor
  • Le Meridien
  • Orleans, LA FULL_TIME
  • City, State: New Orleans, Louisiana The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the gue...
  • 10 Days Ago

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0 Guest Services Supervisor - Casino jobs found in New Orleans, LA area

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Server
  • Rotolo's LLC
  • Chalmette, LA
  • **Summary of Position:** Provide friendly, responsive service to create an exceptional dining experience for all of our ...
  • 3/28/2024 12:00:00 AM

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Cook
  • Hilton Garden Inn New Orleans
  • New Orleans, LA
  • Job Summary: Part Time Cook paying $16/hr. AM/PM shifts available Informacin disponible en espaol a continuacin. A Cook ...
  • 3/28/2024 12:00:00 AM

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Guest Services Associate- Zoo
  • Audubon Nature Institute Inc
  • New Orleans, LA
  • Position Title: Guest Service Associate Department: Guest Services Reports To: Guest Services Supervisor, Manager, Direc...
  • 3/27/2024 12:00:00 AM

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Part-Time Le Salon Bartender
  • Avion Hospitality Employee Services LLC
  • New Orleans, LA
  • Job Type Part-time Description The Windsor Court seeks a skilled and experienced Bartender to join our Le Salon Team. As...
  • 3/27/2024 12:00:00 AM

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Housekeeper - Springhill Suites Downtown New Orleans ** Staring $14.00 per hr. ** Canal Street
  • SpringHill New Orleans Canal St
  • New Orleans, LA
  • Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
  • 3/24/2024 12:00:00 AM

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On-Call Banquet Server
  • Kimpton Hotel
  • New Orleans, LA
  • Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. O...
  • 3/24/2024 12:00:00 AM

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Peacock Server- Part Time
  • Kimpton Hotel
  • New Orleans, LA
  • Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. O...
  • 3/24/2024 12:00:00 AM

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Pastry Cook III
  • Marriott International, Inc
  • New Orleans, LA
  • Additional Information Pay: $16.00/hour, Flexible Shift Job Number 24048032 Job Category Food and Beverage & Culinary Lo...
  • 3/19/2024 12:00:00 AM

New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States. New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$41,465 to $59,214
New Orleans, Louisiana area prices
were up 1.2% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019