Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Under the supervision of the Sportsbook Shift Manager, the incumbent assists the manager in the operation of the Sportsbook area including, but not limited to placing bets and approving and denying wagers. High school diploma or GED and one (1) year of Sportsbook experience or Bachelor degree and six (6) months of Sportsbook experience. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts in a fast pace environment. Due to the nature of the business must maintain a flexible work schedule, willing to work nights, weekends and holidays. The employee frequently is required to stand and walk.
Clear All
0 Guest Services Supervisor - Casino jobs found in Norwich, CT area