Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Reporting to the director of guest services, this position provides direct, supportive coaching and guidance to front-line staff and assists in resolving guest concerns of varying complexity. The guest services supervisor is passionate about making a difference in a guest’s day, is knowledgeable about the museum, and likes to have fun!
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The final candidate must consent to and pass a drug screen, physical exam, and background check as conditions of employment. The Strong is an Equal Opportunity Employer.
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0 Guest Services Supervisor - Casino jobs found in Rochester, NY area