Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Department Front Office
Reports to Assistant General Manager
Guest Experience
People
Financial
Responsible Business
Accountability
This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, reservations, PBX, etc. May oversee a team
What we need from you
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague in all hotels.
Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
Clear All
0 Guest Services Supervisor - Casino jobs found in Rock Hill, SC area