Guest Services Supervisor - Casino jobs in San Antonio, TX

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Guest Services
  • EVO Entertainment Group, LLC
  • New, TX FULL_TIME
  • About Us 
    Austin-based EVO Entertainment Group is driving the evolution of entertainment as the nation’s leading and largest operator of cinema-entertainment centers, with a portfolio of brands that includes EVO Entertainment, EVO Cinemas, EVO Live, Elevate Rewards, Times Square Grand Slam and ShowBiz Cinemas. The organization creates experiential entertainment destinations that offer a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars, while serving elevated cuisine from their scratch-kitchens and bars. The company employs 1,200-plus cast members and entertains 8 million-plus guests annually across 172 cinema screens, 151 bowling lanes, and more than 50,000 square feet of gaming and attractions space. With a relentless focus on an elevated guest experience, EVO has a way to play for all ages.

    Job Description 
    Guest Services cast members provide an excellent experience to our guests by assisting with the movie going experience, aiding guests with purchasing tickets, the ordering and receiving of food and beverage, and providing direction to theaters. This position provides guest services in concessions, usher station or box office. This role is also responsible for maintaining a clean environment in all areas of the venue.  
     
    Responsibilities include but are not limited to: 
    • Greet all guests as they enter the venue 
    • Assist guests with all ticket purchase needs 
    • Assist guests with food and beverage orders. Staying up to date on the full menu, in order to be able to make thoughtful menu suggestions for our guests. 
    • Assist guests over the telephone  
    • Control access to theatre by greeting, directing guests, and tearing tickets 
    • Maintain cleanliness of all common areas, and ensure that signage stays up to date 
    • Complete all opening, closing and side-work duties 
    • Communicate effectively with management and co-workers  
    • Stay knowledgeable of upcoming movies, advanced ticket sales, and promotions in order to guide the guest experience 
    • Maintain CC/ALD devices  
    • Monitor auditoriums for picture/sound quality, temperature, and lighting 
    • Stock and maintain merchandise  
    • Performs other related duties as necessary or assigned 

    Skills Abilities included but are not limited to: 
    • Hospitality-minded attitude; friendly, outgoing, guest focused 
    • Able to take direction and work together as a team 
    • Work calmly and execute job duties effectively under pressure 
    Education Experience Requirements: 
    • Must be at least 18 years of age    
    • Availability to work during holidays, nights, and weekends with increased hours during peak times 
    • Some locations may require Food Handler and State Alcohol Certifications 

    Physical Requirements:  
    • Prolonged periods of standing, walking, climbing stairs 
    • Must be able to lift 50 pounds at times 

    EVO Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

  • 14 Days Ago

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Guest Services
  • Elevate Entertainment Group
  • New, TX FULL_TIME
  • About Us Austin-based EVO Entertainment Group is driving the evolution of entertainment as the nation’s leading and largest operator of cinema-entertainment centers, with a portfolio of brands that in...
  • 7 Days Ago

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Guest Services
  • Elevate Entertainment Group
  • Schertz, TX FULL_TIME
  • About Us Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Grow...
  • 12 Days Ago

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Guest Services
  • ENV Title
  • San Antonio, TX FULL_TIME
  • About us Our Title Insurance company is focused on creating a more positive, collaborative, and inclusive workplace that supports employee growth and development, fosters innovation and creativity, an...
  • 27 Days Ago

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Freddy's Supervisor
  • Kickapoo Lucky Eagle Casino
  • Eagle, TX FULL_TIME
  • Reports to: F&B Assistant Manager Supervises: Shift Leads, Cashiers, Cashier/Barista, Host/Cashiers, Dining Room Attendants, Inventory Clerks, and Restaurant Servers. Job Summary: Oversee the shift wh...
  • 25 Days Ago

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Azul Kitchen Shift Supervisor
  • Kickapoo Lucky Eagle Casino
  • Eagle, TX FULL_TIME
  • Reports to: Sous Chef Supervises: Cooks Job Summary: Assists the Sous Chef with all areas of food production, sanitation, presentation, cost control, training of staff and organization of the differen...
  • 12 Days Ago

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0 Guest Services Supervisor - Casino jobs found in San Antonio, TX area

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Bartender
  • MCR Hotels
  • San Antonio, TX
  • Bartender SpringHill Suites San Antonio Downtown/Riverwalk, 524 South Saint Mary's Street, San Antonio, Texas, United St...
  • 4/23/2024 12:00:00 AM

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Night Auditor
  • MCR Hotels
  • San Antonio, TX
  • Night Auditor SpringHill Suites San Antonio Downtown/Riverwalk, 524 South Saint Mary's Street, San Antonio, Texas, Unite...
  • 4/23/2024 12:00:00 AM

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Bartender - Boeing Center at Tech Port
  • ASM Global
  • San Antonio, TX
  • Bartender POSITION: Bartender DEPARTMENT: Food & Beverage REPORTS TO: Director of F& B Operations FLSA STATUS: Part-Time...
  • 4/21/2024 12:00:00 AM

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Corporate Concierge
  • SWBC Real Estate, LLC
  • San Antonio, TX
  • Corporate Concierge in San Antonio at SWBC Location * **Location:** **Experience:** Not Specified **Job Description** SW...
  • 4/21/2024 12:00:00 AM

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Banquet Sous Chef
  • Omni Hotels & Resorts
  • San Antonio, TX
  • Overview: La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks...
  • 4/20/2024 12:00:00 AM

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Guest Room Attendant - H2B
  • Omni Hotels & Resorts
  • San Antonio, TX
  • Location: Mokara Hotel and Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonios world-famous Riverwalk is just...
  • 4/19/2024 12:00:00 AM

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$14 - $16.80/Hourly - Front Desk/Guest Services Agent - The St. Anthony, A Luxury Collection Hotel
  • BC LYND HOSPITALITY LLC
  • San Antonio, TX
  • Job Details Level Experienced Job Location The St. Anthony, A Luxury Collection Hotel - San Antonio, TX Position Type Fu...
  • 4/19/2024 12:00:00 AM

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Supper Server-$4.69+tips (AM & PM Server Open)
  • Hotel Emma
  • San Antonio, TX
  • Basic Function: Duties include but are not limited to: Take food and beverage orders, retrieve and serve alcoholic/non-a...
  • 4/19/2024 12:00:00 AM

San Antonio (/ˌsæn ænˈtoʊnioʊ/; from Spanish, "Saint Anthony"), officially the City of San Antonio, is the seventh-most populous city in the United States, and the second-most populous city in both Texas and the Southern United States, with more than 1.5 million residents. Founded as a Spanish mission and colonial outpost in 1718, the city became the first chartered civil settlement in present-day Texas in 1731. The area was still part of the Spanish Empire, and later of the Mexican Republic. Today it is the state's oldest municipality. The city's deep history is contrasted with its rapid rec...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$40,066 to $57,216
San Antonio, Texas area prices
were up 1.2% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019