Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Under the direction of the Manager of Volunteer Services, the Guest Services Receptionist is primarily responsible for greeting and directing guests to their destinations. Sets the tone for outstanding customer service, assesses all internal and external guest needs and independently addresses questions and concerns by providing direction, support and information.
The Guest Services Receptionist also is responsible for answering phones, transporting & escorting guests as well as delivering flowers and belongings.
The Guest Services Receptionist will be an expert in the Visitor Pass System and be responsible for the aesthetic upkeep of the main lobby. He/She will perform other duties and projects as assigned.
The Guest Services Receptionist is critical to our patient-centered environment. As one of the first touch points guests encounter, it is imperative to exhibit outstanding customer service skills and to display caring, kindness and respect in all interactions. Providing information, transportation and guidance with respect and compassion demonstrates our values and always putting guests first.
Job Identification: 2239
Job Category: 020 - Clerical
Posting Date: 2024-04-01T18:50:21 00:00
Job Schedule: Full time
Locations: 1 Hospital Plaza Stamford CT 06904 US
Regular or Temporary: NA
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0 Guest Services Supervisor - Casino jobs found in Stamford, CT area