Guest Services Supervisor - Casino jobs in Trenton, NJ

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Poker Supervisor
  • Parx Casino
  • Bensalem, PA FULL_TIME
  • Job Description:
    • Substantiate poker games business processes and table transactions in assigned areas during assigned shift; continual monitoring of assigned games to ensure game integrity and asset protection; practice excellent guest service and ensure dealers do also.
    • Provide appropriate and professional care and service to guests.
    • Acknowledge, greet and converse with customers who play at or approach assigned games.
    • Substantiate table transactions and provide signatory validations as appropriate.
    • Advise the supervisor of progress, disputes, problems, suspicious activity and substantial play.
    • Ensure the protection and integrity of assigned games, currency, chips, playing cards and other assets in assigned areas.
    • Comply with gaming regulations, internal controls, policies and business processes.
    • Practice and foster open, clear, two-way communication with all related departments and superiors.
    • Make suggests and recommendations for the enhancement of services and operations.
    • Interact with department and company employees in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way and cross-culture communications.
    • Assist in the recruitment, orientation, training, development, and scheduling of Poker Games personnel.
    • Maintain an up to date knowledge of Company events and promotions and ensure dealers are briefed accordingly.
    • Perform all other duties as assigned.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    Experience and Skills:

    • 2 years as a table games dealer.
    • Good proficiency in reading, writing, speaking and understanding English
    • Effective knowledge of casino management software and live games equipment.
    • Good game protection skills and knowledge.

    Job Benefits:

    Company Benefits include (please note that some are reserved for Full Time Team Members only):

    Medical/Dental/Vision after 90 days of continuous full time service

    Paid Time off (Vacation, Sick, Holidays)

    401K with partial company match (after 6 months of employment – both FT and PT)

    Short and Long Term Disability (after a qualifying period)

    Employee Dining Room

    Free Uniforms and Parking

    Bright Funds Match program

    Team Member Assistance Fund

    Tuition Reimbursement

    Appreciation and Celebration Events

    Fun Company Swag

    This is not a comprehensive list of benefits offered.

    From: Parx Casino

  • 23 Days Ago

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Player Services Representative
  • Parx Casino
  • Bensalem, PA FULL_TIME
  • Job Description: Provides courteous and comprehensive service to all gaming customers, while creating and contributing to a feeling of luck, excitement and anticipation on the casino floor. Adheres to...
  • 23 Days Ago

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Guest Services
  • Prestige
  • Newtown, PA FULL_TIME,PART_TIME
  • Job Title: Guest Services - Full time and Part time Department: Administration Status: Hourly; non-exempt Reports to: Administrator Job Overview: The Guest Services Concierge team member provides the ...
  • 10 Days Ago

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Guest Services
  • Prestige
  • Doylestown, PA PART_TIME
  • Heritage Pointe in beautiful Bucks County is hiring for a part time Guest Services candidate to join our "Dynamic Team" of Caring & Compassionate staff touching the lives of our residents. At Heritage...
  • 18 Days Ago

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Lead Poker Supervisor
  • Parx Casino
  • Bensalem, PA FULL_TIME
  • Job Description: Responsible for direct supervision of employees and problem resolution and indirect management of poker operations in assigned areas during assigned shift; continual monitoring of ass...
  • 19 Days Ago

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VIP Account Supervisor
  • Parx Casino
  • Bensalem, PA FULL_TIME
  • Job Description: Responsible for driving profitability to our products by developing strong long-term relationships with our VIP guests. Identify, form and manage a portfolio of guests to increase the...
  • 21 Days Ago

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0 Guest Services Supervisor - Casino jobs found in Trenton, NJ area

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Director of Food & Beverage
  • Spooky Nook Sports Inc.
  • Trenton, NJ
  • ** Director of Food & Beverage** **Job Category****:** Concessions **Requisition Number****:** DIREC001295 Showing 1 loc...
  • 3/28/2024 12:00:00 AM

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Banquet Supervisor
  • Spooky Nook Sports Inc.
  • Trenton, NJ
  • ** Banquet Supervisor** **Job Category****:** Banquets **Requisition Number****:** BANQU001325 Showing 1 location **Job ...
  • 3/28/2024 12:00:00 AM

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Guest Service Supervisor (d/f/m)
  • Penta Hotels
  • Warrington, PA
  • * Team leadership - you feel comfortable in this role * Organisational talent - you bring this with you * Responsible an...
  • 3/27/2024 12:00:00 AM

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Sous Chef
  • Nikos Restaurant
  • Yardley, PA
  • Job Description Job Description We are seeking a Sous Chef to join our team! You will thrive in a fast-paced environment...
  • 3/27/2024 12:00:00 AM

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Massage Therapist
  • XpresSpa
  • Philadelphia, PA
  • If you are a passionate and skilled massage therapist looking to contribute to a serene and rejuvenating environment for...
  • 3/26/2024 12:00:00 AM

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Driver
  • Hersha Hospitality Management, LP
  • Philadelphia, PA
  • Overview Opportunity: Driver Safely transport guests between the hotel and various locations, providing courteous and ti...
  • 3/25/2024 12:00:00 AM

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Guest Coordinator
  • Ulta Beauty, Inc.
  • Howell, NJ
  • OVERVIEW: Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industrys ...
  • 3/24/2024 12:00:00 AM

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Cook
  • Sunrise Senior Living
  • Yardley, PA
  • Overview The Cook uses their knowledge and experience in food production to ensure the proper, timely, and safe preparat...
  • 3/22/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%). Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission. Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$46,196 to $65,969
Trenton, New Jersey area prices
were up 1.5% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019