Guest Services Supervisor - Casino jobs in Yakima, WA

Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Guest Services Supervisor- The Gorge Amphitheatrer
  • Live Nation Worldwide, Inc.
  • George, WA PART_TIME
  • Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100 festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB The Gorge Amphitheatre is seeking a Guest Services Supervisor. The Guest Services Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Guest Services team within the venue. Duties may also include management functions. WHAT THIS ROLE WILL DO • Direct and supervise Guest Services staff and other employees performing similar services as directed. • Provide exceptional guest service by greeting and assisting guests and responding to guest inquiries and complaints. • On an ongoing basis, leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details. • Assist with managing breaks. • Assist management to ensure compliance with all venue policies and procedures to include all safety regulations. • Oversee productivity and work assignments of the guest services staff and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift. • Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. • Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. • Assign and schedule team members to specific duties. • Other tasks as assigned by the Guest Services Manager. WHAT THIS PERSON WILL BRING • High School Diploma or equivalent • At least 2 years in Guest Service and communications • Creative thinker and problem solver • Excellent verbal, written and interpersonal communication skills • Acute sense of judgment, tact and diplomacy • A strong sense of teamwork and ability to execute programs • Position requires constant walking, climbing stairs, lifting and carrying 50 lbs. and occasional sitting EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. ---------- The expected compensation for this position in Washington is: $17.60 USD - $22.00 Hourly ** Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Washington Equal Pay and Opportunities Act. It is estimated based upon what an individual working in this position in the state of Washington would be paid. It assumes that the candidate will be in Washington or perform the position from Washington. Similar positions located outside of Washington will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Washington Law, a potential new employee’s salary history will not be used in compensation decisions. About Us Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
  • 10 Days Ago

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Table Game Floor Supervisor - Caribbean Casino Yakima
  • Maverick Washington LLC
  • Yakima, WA FULL_TIME
  • DescriptionMav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)We are looking for a Table Game Floor Supervisor! Grow your career with us and be part of a team that strives to give th...
  • 1 Month Ago

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Security Dual Rate Supervisor
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-027 Division: Security Employment Status: Full-Time Regular Starting Salary: $17.01/$20.73 Department: Security JOB DESCRIPTION: JOB SUMMARY: Able to assu...
  • Just Posted

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Housekeeping Floor Section Supervisor
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-059 Division: Hotel - Housekeeping Employment Status: Full-Time Regular Starting Salary: $20.73 Department: Hotel JOB DESCRIPTION: We are looking for indi...
  • 2 Months Ago

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Guest Services- The Gorge Amphitheater
  • Live Nation Worldwide, Inc.
  • George, WA PART_TIME
  • Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sp...
  • 1 Month Ago

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0 Guest Services Supervisor - Casino jobs found in Yakima, WA area

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Front Desk Associate/Night Audit
  • Lynden Hospitality 2 LLC
  • Ellensburg, WA
  • Job Description Job Description Full Job Description Job Summary Comfort Inn Ellensburg, WA Isn't it time to work somewh...
  • 4/14/2024 12:00:00 AM

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Seasonal Cashier
  • At Home Stores LLC
  • Yakima, WA
  • Job Description $16.28-18.20/hour The Seasonal Cashier will be the final face of our outstanding customer service as the...
  • 4/14/2024 12:00:00 AM

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Crew Member
  • Papa Murphy's Holdings, Inc.
  • Selah, WA
  • "You are applying for work with RedHead Pizza, Inc., a franchisee of Papa Murphy's, not Papa Murphy's International, Inc...
  • 4/14/2024 12:00:00 AM

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Prestige Beauty Advisor
  • Ulta Beauty, Inc.
  • Yakima, WA
  • ? : We consider applications for this position on an ongoing basis. OVERVIEW: Experience a place of energy, passion, and...
  • 4/13/2024 12:00:00 AM

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Front Desk Agent
  • Econolodge Ellensburg
  • Ellensburg, WA
  • Job Description Job Description Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional ...
  • 4/12/2024 12:00:00 AM

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Registered Dietitian
  • Terraces at Summitview - a HumanGood community
  • Yakima, WA
  • The Registered Dietitian’s primary purpose is to use their clinical nutrition expertise to encourage person-centered car...
  • 3/26/2024 12:00:00 AM

Yakima (/ˈjækɪmɑː/ or /ˈjækɪmə/) is a city in and the county seat of Yakima County, Washington, and the state's eleventh-largest city by population. As of the 2010 census, the city had a total population of 91,067 and a metropolitan population of 243,231. The unincorporated suburban areas of West Valley and Terrace Heights are considered a part of greater Yakima. Yakima is about 60 miles (100 kilometers) southeast of Mount Rainier in Washington. It is situated in the Yakima Valley, a productive agricultural region noted for apple, wine and hop production. As of 2011, the Yakima Valley produc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Supervisor - Casino jobs
$42,819 to $61,148
Yakima, Washington area prices
were up 2.9% from a year ago

Guest Services Supervisor - Casino in Omaha, NE
Ability to communicate verbally and in writing with staff members and guests when answering the phone lines, giving information, registering guests, and answering questions.
December 03, 2019
Guest Services Supervisor - Casino in Springfield, IL
Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action.
February 18, 2020
Guest Services Supervisor - Casino in Corpus Christi, TX
As Players Club Supervisor, it is your role to ensure that all administrative, operational and customer service functions of the Players Club Team are performed in an efficient, consistent and professional manner, resulting in outstanding patron relations, all while establishing and contributing to a safe and welcoming work environment for all team members.
December 03, 2019