HR Service Center Representative jobs in Allentown, PA

Recently Added HR Service Center Representative jobs

I
Call Center Customer Service Representative
  • iQor
  • Macungie, PA FULL_TIME
  • Train Onsite 2 Weeks at our Allentown, PA location: 
    7350 Tilghman Street
    Allentown, PA 18106
    3rd floor


     
    **WORK AT HOME AFTER ONSITE TRAINING!**
     


    PERKS:
    • Opportunity for bonuses and raises based upon performance.
    • Full Health benefits after 45 days - Medical, Dental & Vision.
    • Paid time off after 90 days.
    • 401K.
    • Tuition Reimbursement.
    • Referral Incentive Program.
    • Employee Discounts Program!
     

    Job Summary: 
    We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
     


    Responsibilities: 
    • Target Hire Date: September 18th, 2023
    • Required work schedule is: Monday - Friday 8:30am-5:00pm
    • Paid Training is: Onsite (Allentown, PA) Monday - Friday, 8:30am-5:00pm for 2 weeks. 
    • Work from home granted after 2 week onsite training is complete!
    • Answer inbound calls and greet customers with energy and enthusiasm.
    • Place outbound calls and communicate with energy and enthusiasm to customers.
    • Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
    • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
    • Meet department productivity and quality standards.
    • Strive for first call resolution and take true ownership of customer needs and issues.
    • Communicate and follow instructions for one call customer resolution.
    • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
     

    Skills Requirements: 
    • Experience with customer service in a call center preferred.
    • Ability to be empathetic and compassionate.
    • Ability to work in a fast-paced digital environment
    • Must have ability to work independently and in a team environment.
    • Must have excellent voice quality and present a professional demeanor and ability to maintain a helpful/knowledgeable tone on all calls handled.
    • Problem solving skills.
    • Ability to maintain accuracy and production standards.
    • Physical attendance is key to success and necessary to meet objectives.
     

    Education Requirements: 
    High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
     

    Physical Requirements: 
    Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
  • 11 Days Ago
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I
Call Center Customer Service Representative
  • iQor
  • Allentown, PA FULL_TIME
  • **WORK AT HOME AFTER ONSITE ORIENTATION DAY!**Orientation Day Onsite at our Allentown, PA location: 7350 Tilghman StreetAllentown, PA 181063rd floorPERKS:Opportunity for bonuses and raises based upon ...
  • 13 Days Ago
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V
Business Development Center Service Representative
  • Vinart Dealerships
  • Emmaus, PA FULL_TIME
  • Company Description: Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car fran...
  • 13 Days Ago
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C
Customer Service / Office Representative
  • City Center Wholesale
  • Allentown, PA FULL_TIME
  • CITY CENTER WHOLESALE Customer Service/Office Representative ***Hiring Immediately*** Customer Service Representative – Warehouse in Downtown Allentown City Center Wholesale, LLC is a wholesaler of to...
  • Just Posted
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W
Customer Service Representative
  • Wright Veterinary Medical Center
  • Bethlehem, PA PART_TIME,FULL_TIME
  • Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point ...
  • 1 Month Ago
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I
Bilingual Call Center Customer Service Representative
  • iQor
  • Allentown, PA FULL_TIME
  • Orientation Day Onsite at our Allentown, PA location: 7350 Tilghman StreetAllentown, PA 181063rd floor **BILINGUAL SPANISH REQUIRED*****CALL CENTER EXPERIENCE REQUIRED****WORK AT HOME AFTER ONSITE ORI...
  • 11 Days Ago
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0 HR Service Center Representative jobs found in Allentown, PA area

P
Customer Service Representative
  • Progressive Corp.
  • Allentown, PA
  • Customer Service Representative **Job Number** : 188543 If you enjoy helping others and flourish in a fast-paced environ...
  • 4/26/2024 12:00:00 AM
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A
FT Customer Service Representative - Work From Home>
  • ARIVE
  • Bethlehem, PA
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM
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F
Sales and Service Specialist
  • Fulton Bank
  • Allentown, PA
  • Value Proposition: Our values define us and our culture inspires us to change lives for the better. Our employees are th...
  • 4/24/2024 12:00:00 AM
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W
Customer Service Associate
  • Wawa, Inc.
  • Bethlehem, PA
  • Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
  • 4/24/2024 12:00:00 AM
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H
Customer Service Representative I
  • Healthnetworklabs
  • Allentown, PA
  • Customer Service Representative I Tracking Code HNL 21-525 ( Part-Time, 24 Hours Per Week, Evening Shift, 5 Days a Week ...
  • 4/24/2024 12:00:00 AM
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H
Senior Customer Care Representative
  • Health Network Laboratories Limited Partnership
  • Allentown, PA
  • Senior Customer Care Representative Tracking Code HNL 21-538 ( Full-Time, 40 Hours Per Week, Day Shift, 5 days a week W/...
  • 4/24/2024 12:00:00 AM
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E
Retail Sales Associate / Customer Service
  • Elements Massage
  • Allentown, PA
  • Benefit Eligibility 401K, Free Services, Paid Time Off, Retail Discounts If youre looking for a retail sales associate /...
  • 4/24/2024 12:00:00 AM
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A
Regional Support Supervisor
  • ABF Freight
  • Allentown, PA
  • Now is your chance to join one of the country's largest and most trusted LTL carriers: ABF Freight is looking for new te...
  • 4/22/2024 12:00:00 AM
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About Allentown, Pennsylvania

Allentown (Pennsylvania Dutch: Allenschteddel) is a city located in Lehigh County, Pennsylvania, United States. It is Pennsylvania's third most populous city and the 231st largest city in the United States. As of the 2010 census, the city had a total population of 118,032 and is currently the fastest growing city in all of Pennsylvania. It is the largest city in the metropolitan area known as the Lehigh Valley, which had a population of 821,623 residents as of 2010[update]. Allentown constitutes a portion of the New York City Combined Statistical Area and is the county seat of Lehigh County. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$47,007 to $63,393
Allentown, Pennsylvania area prices
were up 1.5% from a year ago
View detail

What does a HR Service Center Representative do?

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Communicate effectively with management team to convey information.
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Utilizes various resources to ensure that a complete and accurate answer is provided.
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Demonstrate strong ability to effectively partner with other HR teams and operations.
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Contribute to knowledge sharing within HR Service Center.
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Meet established performance criteria and required service levels.
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Collaborate with HRSC Managers to maintain ongoing relationship and a complete grasp on their processes and procedures.
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Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HR questions within 24 hours.
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Stay informed of Company and department policies and procedures.
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HR Service Center Representative
Assists with the maintenance of government postings at each worksite location.
February 21, 2023
Adheres to predetermined schedules and work standards.
April 27, 2023