HR Service Center Representative jobs in Baltimore, MD

Job Description

Job Description

Exciting opportunities available for a center in White Marsh / Middle River area. Great culture, lots of openings!

You will be responsible for helping customers by providing product and service information and resolving issues.

Responsibilities :

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications :

• Previous experience in customer service, call centers, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Bi-lingual preferred but not required

Company Description

Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry.

As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.

We’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career.

We offer medical, dental, vision, and 401K.

Company Description

Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry.

As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.

r n r nWe’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career.

We offer medical, dental, vision, and 401K.