HR Service Center Representative jobs in Boise, ID

Title: Customer Service Representative
Location: Boise ID
Pay rate: $19/hr to $20/hr.
Duration: 4 months

Customer Service Representative - Customer facing roles, high volume of calls, first contact with customers.

In this position, employee provides customers with quality and service that is consistent with established claims management standards. Key responsibilities includes, but not limited to, prompt contact, timely assessment of issues. Adhere to established management standards to produce claim files that reflect accuracy, timeliness, efficiency and distinctive customer service.

Education & Experience:

A High School diploma is required

College degree is preferred

1 year experience in customer facing, financial, or service-oriented position

Knowledge & Skills:

Excellent organization and time management skills

Good communications skills (verbal and written) with the ability to influence and negotiate

Strong customer awareness, emotional intelligence, advocacy and ability to cultivate a strong relationship with customers

Flexibility in work schedule and willingness to work in a fast-paced environment

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Type: Contract

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Boise, ID: Relocate before starting work (Required)

Work Location: In person