HR Service Center Representative jobs in Burlington, VT

Patient Service Center Representative, Burlington, VT

Seeking an outgoing, personable, and very reliable individual to work in Champlain Toxicology Lab’s new Patient Service Center in downtown Burlington, VT. Job responsibilities include patient check-in, various types of sample collections including unobserved and observed urine collections, oral fluid collections and performing tele-collections. Role also involves completion of requisition forms, performing data entry and general office work including answering phones, filing and packaging samples up for transport to the laboratory.

Ideal candidate will have a high school diploma at minimum, detail oriented and be comfortable using a computer. Experience with Microsoft Office, particularly Excel a plus. Should be comfortable learning new software programs. Strong interpersonal skills are a must as this is a client-facing role. Diplomacy may be required on occasion as patients/clients must always be treated with dignity and respect. This job will follow HIPAA regulations, confidentiality and discretion are paramount. Ability to work independently once trained is important.

Applicants must be open to understanding challenges associated with recovery from substances and understand the stigma associated with substance use disorder. They cannot be judgmental but must also be able to stand their ground. Those with lived experience and a firm foundation in recovery are especially encouraged to apply.

Champlain Toxicology Lab is a Plattsburgh, NY based toxicology laboratory specializing in the testing and monitoring of prescription and illicit drugs. We partner with local and regional medical practices, hospitals and rehabilitation programs to provide scientifically superior results in a respectful and collaborative environment. This is a “ground floor” opportunity with considerable opportunity to grow into other areas of the business whether it be in office management, account management, sales or scientific disciplines.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Day shift

Work Location: In person