HR Service Center Representative jobs in Chicago, IL

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Customer Service Representative/Service Dispatch
  • Gro HR Consulting
  • Chicago, IL FULL_TIME
  • Position Overview: Customer Service Representative (CSR)

    Penco Electric & Generators is the fastest growing electrical services contractor and Generac generator dealer in the Chicagoland area. We are currently hiring a full-time Customer Service Representative (CSR) to be our front line, friendly, enthusiastic customer service expert to coordinate all of our customers’ needs. This is a great role for someone who is a self-starter and enjoys a fast-paced and positive work environment.

     

    About Penco Electric & Generators

    Penco has been proudly serving residential and commercial customers since 2005. Our TEAM prides itself in our stellar customer service and attention to detail from first phone call to completion of each job. 

    • Chicagoland's Premier Generac Dealer
    • Full service residential & commercial electrical services 
    • Proven track record (3,000 Generac generator installations)
    • Over 25,000 generator maintenance & repair service calls
    • Over 10,000 electrical service calls
    • Stellar reputation (4.8 Stars Google Rating)
    • Fully licensed, bonded & insured

     

    Job Description Summary:

    The CSR plays a vital role in being the first line of communication for our current and prospective customers. This role will ensure our customers are scheduled accordingly on the dispatch board and maintain clear communication with our field technicians at all points throughout the day as needed. The CSR will utilize our field management software (Service Titan) alongside excellent communication with our customers, while managing multiple tasks simultaneously. 

     

    Job Responsibilities:

    • Managing incoming calls and service inquiries across multiple channels
    • Communicating in a positive and professional manner
    • Identifying and assessing the needs of our customers
    • Booking appointments for our technicians and estimators
    • Thorough communication and support to the entire TEAM as needed
    • TEAM first mentality
    • Attend regular TEAM meetings 

     

    Qualifications and Skills

    • CSR experience within the trade service industry is required
    • Service Titan experience is a PLUS
    • Google Workspace experience is a PLUS
    • Able to work independently or as an active member of a TEAM
    • Punctual
    • Excellent time management
    • Strong attention to detail
    • Coach-able & trainable
    • Excellent work ethic
    • Excels in written and verbal communication

     

    Benefits:

    • Employee discount
    • Health insurance-
    • Paid time off
    • 401k

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Overtime

    Education: High school or equivalent required


    Work Location: Onsite

     

    Join our TEAM

    If you are passionate about delivering exceptional customer service and have the skills and qualifications necessary for this role, we would love to hear from you. Join our TEAM and be part of an organization dedicated to customer satisfaction and operational excellence.

  • 15 Days Ago

G
Customer Service Representative
  • Gro HR Consulting
  • Chicago, IL FULL_TIME
  • Position Overview: Customer Service Representative (CSR) Penco Electric & Generators is the fastest growing electrical services contractor and Generac generator dealer in the Chicagoland area. We are ...
  • 16 Days Ago

R
HR REPRESENTATIVE
  • Riverside Medical Center
  • Kankakee, IL FULL_TIME
  • We Are Hiring! At Riverside, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our organization is running optimally and safely, h...
  • 25 Days Ago

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Sales Development Representative
  • Tandem HR
  • Westchester, IL FULL_TIME
  • Tandem HR is a Professional Employer Organization (PEO) or HR outsourcing company providing high-touch HR solutions to businesses of all sizes since 1998.Our Vision: To be the preferred partner for HR...
  • 1 Month Ago

P
Member Service Center Representative
  • Polish & Slavic Federal Credit Union
  • Mount Prospect, IL FULL_TIME
  • Polish & Slavic Federal Credit Union is committed to supporting our employees’ overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that in...
  • 21 Days Ago

C
Customer Service Representative - Print Center
  • Canon Business Process Services, Inc.
  • CHICAGO, IL OTHER
  • Overview Under the direction of the Canon Site Manager, the Customer Service Representative (CSR) serves as the primary contact for customers and outside vendors to ensure projects are produced within...
  • 20 Days Ago

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0 HR Service Center Representative jobs found in Chicago, IL area

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Service Manager I | Glenview
  • First Busey Corp
  • Glenview, IL
  • ** Service Manager I | Glenview** **Job Category****:** Retail **Requisition Number****:** SERVI004078 Showing 1 locatio...
  • 3/28/2024 12:00:00 AM

O
Restaurant Steward | Part-time | McCormick Place Convention Center
  • Oakview Group
  • Chicago, IL
  • Oak View Group Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founde...
  • 3/28/2024 12:00:00 AM

O
Lobby Attendant (Full Time)
  • Omni Hotels & Resorts
  • Chicago, IL
  • Location: Chicago Hotel Sweet Home for sure Chicago, the third largest city in the US, is second to none with its stunni...
  • 3/28/2024 12:00:00 AM

U
Patient Service Coordinator- Transplant- Rotating, Part-time
  • University of Chicago Medical Center
  • Chicago, IL
  • Job Description We're hiring for a Patient Service Coordinator at the University of Chicago Medicine in Hyde Park, Illin...
  • 3/27/2024 12:00:00 AM

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Call Center Representative
  • Nan McKay & Associates
  • Chicago, IL
  • POSITION: Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt DEPARTMENT: Call Ce...
  • 3/27/2024 12:00:00 AM

F
Member Transaction Desk Specialist
  • Federal Home Loan Bank of Chicago
  • Chicago, IL
  • Join the FHLBC team! At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly compe...
  • 3/27/2024 12:00:00 AM

B
Senior Premier Relationship Manager
  • BMO (Bank of Montreal)
  • Chicago, IL
  • Application Deadline: 04/25/2024 Address: 320 S Canal Street Job Family Group: Retail Banking Sales & Service The missio...
  • 3/26/2024 12:00:00 AM

B
Senior Premier Relationship Manager
  • BMO Harris
  • Chicago, IL
  • Application Deadline: 04/25/2024 Address: 320 S Canal Street Job Family Group: Retail Banking Sales & Service The missio...
  • 3/26/2024 12:00:00 AM

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$49,072 to $66,177
Chicago, Illinois area prices
were up 0.8% from a year ago

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