HR Service Center Representative jobs in Elyria, OH

Service Advisors take ownership of the customer experience in the service department and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. They are well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by:

• Promptly and professionally answering service calls, and setting and confirming appointments
• Accurately and thoroughly writing repair orders
• Acting as a reliable, responsive liaison between the technician and customer
• Patiently and thoroughly assisting our customers through the service process.
• Collaborating with team members regarding proper warranty processing and disclosure

OUR EXPECTIONS:

• Preferably, although not required, at least 2 years of service experience
• A strong record of positive customer satisfaction results
• Good organization skills and a friendly personality
• Fantastic communication skills
• A professional personal appearance
• A team-oriented and self-motivated attitude
• The ability to work with little supervision

Job Type: Full-time

Pay: $3,000.00 - $6,000.00 per month

Shift:

• 8 hour shift

License/Certification:

• Driver's License (Preferred)

Work Location: In person