HR Service Center Representative jobs in Lubbock, TX

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Spanish Bilingual Call Center Representative | Communication Assistant
  • Communication Service for the Deaf, Inc
  • Lubbock, TX FULL_TIME
  • Description

    Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you.


    CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees.


    CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative (Communication Assistant) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives (Communication Assistants) facilitate phone calls between deaf or hard-of-hearing individuals and hearing individuals.

    See what others have to say about CSD Contact Centers: Telephone Relay Service click here


    Benefits:

    • Opportunity to work from home
      **Must meet qualifications to work from home
    • Starting wage of $14.00 per hour
    • $15.50 per hour after completing training and passing a Spanish fluency test
    • Hiring for full-time & part-time positions
    • Eligible for salary increases twice a year
    • Paid time off (for all employees)
    • Employee Assistance Program (available immediately, no employee cost)
    • Employee rewards for good attendance and performance
    • Student loan forgiveness eligibility (due to non-profit status)
    • Downtime is YOUR time
    No sales, no quotas, no tech support, no customer conflict de-escalation

    Requirements


    Knowledge, Skills, and Abilities:
    To perform the essential functions of this position successfully, an individual should demonstrate the following competencies

    • Excellent communication skills
    • Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume
    • Ability to read text aloud from a computer, listen to spoken words, and transcribe to text on a computer
    • Excellent grammar and spelling
    • Ability to learn and understand complex computer communication software, shortcuts, and command functions
    • Ability to work in a fast-paced environment
    • Ability to adapt to schedules influenced by call volume fluctuations

    Qualifications

    • Fluent in Spanish and English
    • A minimum of a High School Diploma or equivalent
    • 18 years of age or older
    • Typing Speed of 45 words per minute with 90% accuracy to qualify for training
    • Ability to type at 60 words per minute with 95% accuracy to graduate training
    • Excellent customer service experience and a relaxed/calm demeanor
    • Ability to work various schedules including weekdays, weekends, evenings, and holidays
    • Must be able to pass skill assessments administered by a local recruiter

    Work From Home Requirements:

    • Private and quiet office space with a closed door
    • Hard-wired internet connection via ethernet cable (cable provided by CSD)
    • High-speed internet connection (3.0 MG download; 1.2 MG upload)

    Applicants who may need reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing recruiting@csd.org. Current employees of CSD who may need a reasonable accommodation should make their request to Talent & Culture.


    Communication Service for the Deaf, Inc. is an Equal Opportunity Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.

  • 16 Days Ago

C
Patient Service Representative
  • COMMUNITY HEALTH CENTER OF LUBBOCK INC
  • Lubbock, TX OTHER
  • Job Details Job Location: Undisclosed Education Level: High School Salary Range: $15.00 Hourly Job Shift: Day Job Category: Admin - Clerical DescriptionThe Patient Service Representative (PSR) is resp...
  • 9 Days Ago

C
Customer Service Representative (Call Center Environment)
  • City of Odessa
  • Odessa, TX FULL_TIME
  • Department: Billing & Collection Reports to: Customer Service Rep. Supervisor Summary: Under basic supervision, provides customer service to the public for assistance with City services. Essential Fun...
  • 6 Days Ago

A
Sales Representative
  • Air-Vac Equipment Sales and Service
  • Midland, TX FULL_TIME
  • As a Sales Representative, your main objective will be to execute Air-Vac Equipment Sales and Service’s sales and customer development strategy. This includes growing a new territory, conducting cold ...
  • 18 Days Ago

A
Call Center Representative
  • American Eagle Express Inc
  • Odessa, TX PART_TIME,FULL_TIME
  • Job Overview:As a Call Center Representative agent for a transportation service, your main responsibilities would include handling incoming calls from customers, providing information about the servic...
  • 2 Days Ago

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Call Center Representative
  • NOR-LEA GENERAL HOSPITAL INC
  • Lovington, NM FULL_TIME
  • To provide professional quality service to the patients, family members and surrounding communities of Nor Lea Hospital District. The PBX operator will provide a wide variety of communication related ...
  • 6 Days Ago

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0 HR Service Center Representative jobs found in Lubbock, TX area

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Member Services Representative
  • Planet Fitness Inc.
  • Plainview, TX
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 3/28/2024 12:00:00 AM

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Customer Care Representative/Collections
  • Vexus Fiber
  • Lubbock, TX
  • **Customer Care Representative/Collections** Lubbock, Texas Minimum Experience **Entry-level** At Vexus Fiber we are In ...
  • 3/26/2024 12:00:00 AM

S
Nutrition Attendant - Food and Nutrition Svc *Child Req to R346652*
  • St. Josephs Health System
  • Lubbock, TX
  • ** Nutrition Attendant - Food and Nutrition Svc *Child Req to R346652*** **** New **Covenant Health is seeking a Full-ti...
  • 3/26/2024 12:00:00 AM

C
Inbound Call Center Agent
  • Custom Technologies
  • Lubbock, TX
  • Job Description Job Description Join Our Team at Custom Technologies in Lubbock, TX! Position: Inbound Call Center Agent...
  • 3/25/2024 12:00:00 AM

A
Customer Service Representative - Work from Home - Lubbock, TX
  • Anomaly Squared
  • Lubbock, TX
  • Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities ...
  • 3/25/2024 12:00:00 AM

A
Patient Services Representative
  • American Vision Partners
  • Lubbock, TX
  • Company Intro: At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the coun...
  • 3/25/2024 12:00:00 AM

T
FT Customer Service Representative - Work From Home>
  • TridentCare
  • Lubbock, TX
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 3/24/2024 12:00:00 AM

P
Associate Distribution Attendant
  • providence-sanpedro.jobs
  • Lubbock, TX
  • Associate Distribution Attendant Lubbock , Texas **Description:** **Providence St. Joseph Health is calling an Assoc Dis...
  • 3/24/2024 12:00:00 AM

Lubbock (/ˈlʌbək/ LUB-ək) is the 11th-most populous city in the U.S. state of Texas and the county seat of Lubbock County. With a population of 256,042 in 2015, the city is also the 83rd-most populous in the United States. The city is located in northwestern part of the state, a region known historically and geographically as the Llano Estacado, and ecologically is part of the southern end of the High Plains, lying at the economic center of the Lubbock metropolitan area, which has a projected 2020 population of 327,424. Lubbock's nickname, "Hub City", derives from it being the economic, educat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$41,899 to $56,504
Lubbock, Texas area prices
were up 1.2% from a year ago

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