HRIS Clerk jobs in Grand Rapids, MI

The HRIS Analyst will design, analyze, and support HR systems and tools to improve and support the operational activities within Human Resources and provide HR data to help drive effective business decisions. This role will partner closely with Learning and Development, Recruitment, Talent Management and Information Technology teams, management, and external resources to support requests such as enhancements, defects and new functionality. Responsibilities include managing and analyzing data, requirement gathering, system configuration, testing, access and permissions, supporting system updates, reporting and analytics, data auditing, end user training, system and process documentation, and process improvement.

• Gather requirements from HR Leadership and HR process owners and have basic working knowledge of business processes to contribute to the definition, design, implementation and documentation of effective automated processes and flow.
• Provide technical support for a variety of routine problems of limited scope, including troubleshooting end user issues, researching problems, removing defects or errors, and escalating as needed.
• Responsible for incident management, provides daily support to users’ HR systems requests and questions.
• Create and distribute standard and ad hoc reports. Ensures quality and timeliness of HR information retrieved from systems.
• Provides partnership, collaboration, and support to the HR team in annual HR process and daily, weekly, or monthly reporting, processing, and data needs.
• Identify and define system and process improvement opportunities.
• Manages requests and provides support for HR transaction processing as required.
• Assists with the management and audit of user permissions and role configuration.
• Ensure overall data integrity and accuracy of data in systems, including ongoing reconciliation, auditing and monitoring.
• Ensure data feeds between systems are reliable, accurate, and automated whenever possible.
• Work on system upgrades for Oracle HCM and other applications as required, vetting enhancements in lower environments before they are moved to production
• Assists with new system, module, and tool implementations.
• May be required to perform other duties as assigned.

Required Core Competencies:                      

• Functional/Technical Expertise
• Global Business Acumen
• Self-Management
• Learning Versatility
• Delivers Results
• Judgment and Decision Making
• Managerial Courage
• Continuous Improvement

Required Experience / Education:                                                                                               

• Degree minimum:  Bachelor’s Degree or equivalent experience
• Specific concentration:  N/A
• Experience level:  2 years of experience in Human Resources and/or IT. Experience working with HR applications in the corporate environment is required.

Specialized Training/ Education Preferred:                                            

• Experience supporting Oracle HCM, iCIMS or other SaaS HRMS systems.
• Experience in business process improvement offering insights for improvements.
• Background evaluating business requirements and validating systems to meet compliance standards.

Skills Required:                                                                                             

• Excellent problem-solving and analytical skills; understands downstream impact of business process changes.
• Customer service oriented, able to find win-win solutions with others.
• Process-oriented, able to effectively manage multiple priorities and deadlines.
• Excellent communication skills, both written and verbal.
• Continuous improvement mindset, asks ‘how can we do this better’?
• Able to handle confidential information with tact.