HVAC Mechanic jobs in Fayetteville, AR

About us

We are a cuatomer centric business that just happens to operate as an HVAC company.

Our work environment includes

• full kitchen water and snacks
• Wellness programs
• Casual work attire
• Company perks
• Growth opportunities
• Wellness programs
• Regular social events
• Safe work environment

HVAC Operations Manager - Position

Here is the job description in detail.

AN NWA HVAC SERVICES company is looking for a competent “Operations Manager” to run the organization and the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities:

Please read below and understand we are looking for someone who has documented experience in this or a similar role. Someone who has scheduled appointments and can produce only good outcomes & great customer experiences…

This is the priority skill set needed.

• Answering inbound customer calls and handling them appropriately including customer service and scheduling appointments.
• Managing the Operations Assistant team member’s position.
• Responding to and securing as many qualified home advisors/Angie’s List Leads as possible when holes need to be filled in scheduling & the Operations Manager is told by Ownership to approve turning these services on.
• Working with customers to explain and sell Service Club Memberships and Financing Programs.
• Processing rebates and warranty work for labor and equipment, and registration of all equipment.
• Monthly reconciling of multiple supplier statements.
• You must be organized in all aspects of the office including filing and managing office supply inventory.
• Reviewing client requests daily to ensure customer service and knowledge of client files.
• Synchronizing time sheets to jobs scheduled and performed.
• Keeping employee handbook current and understanding content included.
• Other duties as assigned.

Essential Qualifications:

• You must be organized and detail-oriented. YOU MUST BE ABLE TO MULTI-TASK UNDER PRESSURE!
• You must have strong verbal communication, presentation, and phone skills.
• Knowledge and ability to run MacOS.
• Proficient in Q.B.O., Microsoft, and Google applications.
• Ability to handle multiple projects at the same time.

Additional requirements:

• Must be punctual.
• Willing to go above & beyond expectations.
• Keep a valid driver’s license.

Our work environment includes:

• Modern office setting

SkillsExcellent verbal and written communication skills

• Strong organizational and time management skills
• Ability to multi-task and prioritize work.
• Computer literate.
• Must know QuickBooks and have a background in running a day-to-day business that is set up in QBO.
• Knowledge of Google Workspace & other computer software.
• Knowledge of MS Office or other office equipment.

Duties include:General office support including filing, answering phones, greeting visitors, etc.

• Being well-versed in running the day-to-day business operations.
• Ordering supplies and maintaining inventory
• Scheduling appointments and meetings
• Maintaining a filing system for records and reports
• General filing duties (scanning, copying, organizing, etc.)
• Assisting with marketing promotions (e-mail campaigns, surveys, etc.) as needed

Job Type: Salary

Benefits:

• Employee discount
• Referral program

Schedule:

• 8-hour in-office shifts daily and some after-hours handling of calls, clients, or technicians on-call needs.

Supplemental pay types:

• Bonus pay.
• Commission pay.
• Insurance inclusion/participation through AFLAC.
• Tips
• Other: Company profit sharing & yearly bonus when deemed applicable by owners.

Ability to commute/relocate:

• Bentonville, AR 72713: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office management experience
• Customer service: 1 year (Required)
• (see all of the above)

Shift availability:

• Day Shift (Required)

Work Location: In person

Dress:

Casual

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Bentonville, AR 72713: Relocate before starting work (Required)

Work Location: In person